Ref ID:04730-9501073338Classification:Account Executive/Staffing ManagerCompensation:$13.00 to $13.50 per hourPosition: Customer Service Representative Location: Frederick, MD Hours: Monday-Friday, 8 hours per day, shifts available from 7:00am-8:00pm. One Saturday per month. (FULL-TIME HOURS) Compensation: $12.00-13.50/hr.' Job Description: 20 positions available for a fortune 50 banking client seeking candidates for a customer service representative position in Frederick, MD. Excellent customer service opportunity! Seeking reliable individuals with excellent customer service skills and strong written and verbal communication skills. Customer service and/or call center experience is preferred. This position is temporary with a possibility to become full-time. Job Duties: Call center taking calls about home mortgages Resolving complex inquiries and complaints from internal and external customers and upon escalation; processing complex transactions on-line; performing extensive research to resolve the complex customer problems; providing guidance and assistance to less experienced representatives either on the spot and/or via telephone 8 week training class starting Monday through Friday, 8am to 5pm. Interested candidates please email a copy of your resume to email@example.com or call Helen Swidenbank at (312)619-5402 extension #45956
Website : http://www.accountemps.com/
Robert Half International is a global leader in professional staffing and consulting services, with a network of more than 400 offices worldwide. Founded in 1948, Robert Half International Inc. (NYSE symbol: RHI), the world's first and largest specialized staffing firm, is a member of the S&P 500 index and the Forbes Global 2000. We are a global leader in professional staffing and consulting services and the parent company of Protiviti®, a leading independent internal audit and business and technology risk consulting firm. For 2010, Robert Half International reported revenues of $3.2 billion and now has staffing and consulting operations in more than 400 locations worldwide. Robert Half International, an Equal Opportunity Employer, currently has staffing operations in 350 locations worldwide. As it has grown, the company has kept its specialized approach - each of its seven professional staffing divisions has a separate focus and separate employee teams: Accountemps®, Robert Half® Finance & Accountingand Robert Half® Management Resources, for temporary, full-time and project professionals, respectively, in the fields of accounting and finance; OfficeTeam®, for highly skilled temporary administrative support; Robert Half® Technology, for information technology professionals; Robert Half® Legal, for temporary, project and full-time staffing of attorneys, paralegals and legal support personnel; and The Creative Group®, for creative, advertising, marketing and web design professionals. Robert Half also is the parent company of Protiviti, a global business consulting and internal audit firm composed of experts specializing in risk, advisory and transaction services. The firm helps solve problems in finance and transactions, operations, technology, litigation, governance, risk, and compliance. Protiviti’s highly trained, results-oriented professionals provide a unique perspective on a wide range of critical business issues for clients in the Americas, Asia-Pacific, Europe and the Middle East.