A Managed Healthcare Company located in Brooklyn has an immediate need for Bi-lingual Customer Service Representatives to join their Member Services Division. This is a long-term contract role. Hours: Monday-Friday 9-5.
Resolving member questions/issues
Documenting all interactions with external customers
Meet and exceed call center productivity and quality standards
Work cooperatively with staff in all departments
Spanish/Russian/Chinese a must
Associates degree preferred
One year call center experience in healthcare setting preferred
Website : http://www.talenthubworldwide.com
Our mission is to meet and surpass the highest expectations of our clients and our talent pool through integrity, diligence, determination and commitment. TalentHub Worldwide is the dream child of its co-founders, Pat Christopher and Diane Porembski. Working together in the staffing industry for over twenty years, they have blended together all of the best ingredients from their past experience and industry knowledge with the most innovative technologies available today. At the core of everything we do for you is the commitment to perform above your expectations. We are not just another source, but the very best source for the management of your recruitment needs.Our highly talented and diverse team of recruiters are passionate in their selection of candidates. They are a team who possesses high energy and positive professional attitudes. We are a national, full service temporary and permanent staffing agency.We have a strong reputation for excellence in service and high marks for our temporary placements. Our clients are secure in the knowledge that they will spend less but have more resources available than ever before.