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Customer Service Representative

Location
Wappingers Falls, NY

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Customer Service Representative
in
Wappingers Falls
New York
Customer Service Representative
Wappingers Falls,NY12590|Temp to Hire
Post Date:08/10/20182018-08-102018-09-29Job ID:116789Industry:Administrative/Customer ServicePay Rate:$16/hr
Job Description
**MEMBERS ONLY**SIGN UP NOW***.’ client, located in Wappingers Falls, NY, an international organization, is seeking a highly motivated Customer Service Coordinator to add to their team! Our client is looking for a dependable, well-spoken employee to answer high-volume phones.
Customer Service Coordinator Responsibilities:
Create and maintain service tickets for all customer interactions
Offer quick and concise solutions to rising problems
Meet all of customer’s expectations
Utilize appropriate judgment for effective assessment of end-user needs and resolution.
Provide expertise and knowledge to all internal and external customers
This opportunity is a full-time position, temp-hire position. The hours are Monday-Friday 9am-5pm, 10 am-6 pm, and 12pm-8pm. All candidates need to be available for all shifts. Pay rate is $16 per hour. If hired on permanently, company offers room for advancement and an excellent benefits package.
Please apply for immediate consideration!
Job Requirements
In order to be successful in the Customer Service Coordinator will have:
Minimum of two years of experience in a customer support position; call center experience preferred
Associates degree required; preferably in Communications, Business Administration or Computer Science
Ability to communicate technical terms to beginners as well as well-versed individuals
Excellent ability to multi-task
Bilingual a plus
Additional Information
Why choose **MEMBERS ONLY**SIGN UP NOW***.?We offer many entry level administrative positions that are great for candidates who are looking to expand their skill set or get their foot in the door with many companies in the Hudson Valley. We’ve built our relationships with clients based on the candidates we send them, and they trust that we will send them top quality candidates. Candidates love working with us because we are able to find them work quickly. Our employees are paid on a weekly basis and are afforded the opportunity to enroll in our health insurance plan. Many of our positions are temp-to-hire, meaning that after a certain amount of time, the client can choose to hire our employee as one of their own.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
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