Get started in a well-respected company with a great and inviting culture. Palmer Group is assisting our West Des Moines client to find Contact Center Representatives. Ideal candidates will have previous customer service experience and personable communication skills for answering inquiries to various products and services in regards to annuities. If you are interested, please send us your application!Responsibilities:Receive inbound callsProvide information of servicesExplain details on individual policiesDocument the appropriate response to each questionRequirements:High school diploma or equivalent required1-3 years of customer service experience preferredKnowledge of life insurance preferredAbility to multi-taskEffective in communicationProficient with Microsoft Office products, especially WordHours: 8:00AM-5:00PM Monday-FridayPalmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards.