Inside Sales Team Lead
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Are you passionate about sales, have a naturally positive attitude, competitive, but play fair? Are you ready to crush it? Do you have a talent for driving metrics and delivering sales results in a call center environment? We’re looking for a dynamic Inside Sales Manager to join PCI. The right candidate should have strong sales experience, technical knowledge, a thorough understanding of sales call center culture, and be able to develop agents through coaching and lead by example.
With roots dating back nearly a century, PCI (**MEMBERS ONLY**SIGN UP NOW***.) is in the Big Data space, publishing and marketing member and alumni directories for universities, high schools and service organizations. Clients include Harvard, Princeton, Texas A&M, SMU, Peace Corps, Eagle Scouts, Shriners, Air Force Association, and American Legion. **MEMBERS ONLY**SIGN UP NOW***. is growing! At PCI, culture is an important part of our lives. Our culture is based on exceptional company values:
People l Excellence l Integrity l Profitability l Service l Change l FUN
What we required from you:
Prior Inside Sales call center experience is required.
Coaches, trains and develops direct reports using prescribed procedures and policies.
Enjoys motivating associates to improve performance
Initiates and implements appropriate actions to ensure compliance in the areas of quality, productivity and retention.
Have the willingness to learn, be persistent, dedicated and looking for a long-term career.
A proactive nature – you look to find solutions to problems instead of just reacting to them.
Excellent verbal and written communication skills.
Conducts and attends communication meetings.
Patience and integrity- approaching each situation with a fresh outlook, keeping the clients’ success in mind.
Ensures compliance with relevant corporate and regulatory guidelines.
High School Diploma or equivalent. College degree is a plus.
What PCI will provide in return:
Benefits: medical, dental, vision, life insurance, generous PTO, and 401k plan.
Amazing culture – We are ranked #1 Midsize Place to Work in DFW and Texas!
Support of our executive team, managers, and colleagues; training and sales resources are also provided on an ongoing basis.
An environment where you are encouraged valued and motivated to succeed. PCI have a promote from within culture
What we can do for you:
Give you a highly energetic and incredibly FUN atmosphere with strong leaders, knowledgeable mentors, bright peers, and passionate teams.
Offer you incentives to strive for: career advancement,
training, recognition, exciting contests.
Offer you work-life balance
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. Candidates must pass pre-employment background check and drug screens.