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Job Details

Call Center/ Customer Service Professional

Company name
CoWorx Staffing Services

Bridgewater, NJ

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Our client located in Somerset County, NJ is looking for a skilled Call Center Agent/Customer Service professional that is bilingual in English and Spanish to join their growing team!\\r\\r\\rBilingual Call Center Agent Responsibilities:\\r\\r The Bilingual Call Center Agent assists customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.\\r The Bilingual Call Center Agent checks to ensure that appropriate changes were made to resolve customers' problems.\\r The Bilingual Call Center Agent keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.\\r The Bilingual Call Center Agent resolves customers' billing discrepancies by performing activities such as exchanging merchandise, refunding money, or adjusting bills.\\r The Bilingual Call Center Agent completes update customer data in the system to reflect the most current and up to date information.\\r

Company info

CoWorx Staffing Services
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Company Profile
“The right person for the right job”- It’s a simple guarantee that can only be upheld by a staffing firm driven by quality, dedication and customer service. CoWorx’s success is the direct result of consistently executing on these principles. Every level of our organization is committed to them. What can we offer you? Employment Services Employee Recruiting Temporary Staffing Solutions Temporary Employment Human Resources Recruiting Online Recruiting Direct Hire/Executive Recruitment Payrolling

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