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Job Details

Customer Service Representative CSR Insurance/Healthcare Services

Company name
Centene Corporation

Location
Chicago, IL

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Job Description
Centene Corporation  Customer Service Representative (CSR) – Insurance/Healthcare Services

Centene is currently seeking experienced Customer Service Representatives (CSR) in Chicago, IL.

Centene’s most important assets are it employees. Are you ready to join a growing company that invests in its employees?

Position Summary

Receive and respond to all telephone or written correspondence inquiries from members within established timeframes and policies.

Assist members with plan benefits via telephone, in writing, in person or make referral to outreach representative as appropriate.
Document in the computer system all members issues and resolution.
Utilize current reference materials to assist and resolve any member inquiries.
May coordinate member transportation.

Job Requirements
Qualifications

High school education or equivalent.
At least 1 year customer service experience in a call center environment, preferably in a Medicare, Medicaid managed care or insurance environment

2 years of customer service experience
Preferably in a healthcare or insurance environment

Customer Service Representative
Benefits
As a member of the Centene family, you will be eligible for a competitive compensation package that includes:

Competitive, experienced based pay
Bonus potential
Medical/Dental/Vision Health Benefits
401(k)
Short and Long Term Disability
Flexible Spending Accounts
Employee Stock Purchase Program
Tuition and Certification reimbursement
…and more!

Customer Service Representative
 About Us   
Centene
Founded as a single health plan in 1984, Centene Corporation (Centene) has established itself as a national leader in the healthcare services field. Today, through a comprehensive portfolio of innovative solutions, we remain deeply committed to delivering results for our stakeholders: state governments, members, providers, uninsured individuals and families, and other healthcare and commercial organizations.
Centene’s core philosophy is that quality healthcare is best delivered locally. Our local approach enables us to provide accessible, high quality and culturally sensitive healthcare services to our members. Our managed care model utilizes integrated programs that can only be delivered effectively by a local staff, resulting in meaningful job creation within the communities we serve.

Company info

Centene Corporation
Website : http://www.centene.com

Company Profile
Founded as a single health plan in 1984, Centene Corporation (Centene) has established itself as a national leader in the healthcare services field. Today, through a comprehensive portfolio of innovative solutions, we remain deeply committed to delivering results for our stakeholders: state governments, members, providers, uninsured individuals and families, and other healthcare and commercial organizations

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