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Job Details

Customer Service Rep. hotel or resort or vacation

Company name
American CyberSystems

Location
Kissimmee, FL

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Job Description
Position :: Customer Service Rep.\rHours:  8:00am to 5:00pm           \rLocation:            Celebration FL 34747                    \rDescription/Comment: \rThe Account Services team primarily takes incoming calls on the Member Accounting queue line from Disney Vacation Club Members and our internal partners. This position is responsible for providing excellent service for our members regarding financial aspects of their DVC membership. This includes processing payments for loan, dues and escrow and handling questions regarding varying financial circumstances. • Willingness to learn new software applications \r• Demonstrated strong partnering skills \r• Demonstrated computer proficiency within a Windows environment \r• Demonstrated strong organizational and time management skills with attention to detail \r• Ability to be flexible with work schedule \r• Demonstrated verbal and written communication skills, as well as telephone etiquette skills \r• 2 years customer service experience preferred                                             \r• Willingness to learn new software applications \r• Demonstrated strong partnering skills \r• Demonstrated computer proficiency within a Windows environment \r• Demonstrated strong organizational and time management skills with attention to detail \r• Ability to be flexible with work schedule \r• Demonstrated verbal and written communication skills, as well as telephone etiquette skills \r• 2 years customer service experience in a call center environment                                                        \r         

Job Requirements
Preferred Qualifications              \r\r 3 years call center customer service experience preferred. Call center member accounting services preferred.                                                                                                                               \r Required Education         High School Diploma                                                      \r\rPreferred Education       Bachelor's Degree               \rPreferred :: experience in call center  and accounting and hotel or park or vacation or resort                                    

Company info

American CyberSystems
Website : http://www.acsicorp.com/

Company Profile
Founded in 1998, American CyberSystems, Inc. is a multinational information technology services company offering staffing, payrolling and vendor management solutions to organizations in a variety of industries.

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