DH Pace Company, Inc. is seeking an Account Coordinator (AC) to join our Nationwide Service Team. This individual is responsible for client communication, conflict resolution and basic account management for our National Account Customers. An AC communicates with customers, internal technicians, vendors, and subcontractors regarding door service projects nation-wide. Must be able to prioritize, be detail oriented, and operate with urgency. Prefer a minimum of one (1) year of administrative office support or call center experience.Position Overview: Negotiate and manage subcontractor relationshipsNegotiate and manage material manufacturer relationshipsDaily contact with end users to make sure all customer expectations are metAbility to manage smaller account relationships as neededMaintain and promote a positive attitude at all timesQualifications: Bachelor’s degree (preferred)One year of administrative experience (preferred)Strong mathematical and mechanical aptitudeProficiency in Microsoft Office programsExcellent communication and customer relations skillsWhy DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 35 offices in the US. The company is privately-held and family operated for over 90 years, with sales in 2017 in excess of $400MM.We set the tone for success, reward hard work and put employees first:Exposure to tenured DH Pace leaders will invest time in associate growth and development.Access to online training material to enhance professional skills and product knowledgeAdvancement and transfer opportunitiesCompetitive base salaryComprehensive total benefits package and corporate wellness programPaid time off plan #PaceCB#PaceID2DH PaceCB2
Website : http://www.dhpace.com/
To our customers, thank you for the opportunity to serve you during this past year. We pledge to continue working to deliver products and services that exceed your expectations. To our employees, thank you for your hard work on behalf of the Organization during this past year. Your commitment to working with each other and vendor partners in serving our customers is the foundation of our success.