Abt Associates Inc.
DSET is Abt\u2019s full-service technology, data, and innovation partner, offeringexpertise across the entire spectrum of data \u2014 from the initial capture, to data wrangling and analytics, and data visualization and dissemination. They combine deep experience in developing, conducting and capturing high-quality data via complex surveys with an ability to normalize, analyze and transform data into actionable insights. Opportunity Abt Associates seeks a qualified Call Center Research Interviewer Spec to support the Data Science, Surveys, and\u00a0Enabling Technologies Division in New York, New York. Candidates must speak Chinese, Cantonese, and \/ or Mandarin. Key Roles and Responsibilities Able to work on your own as well as part of a team. Follow all standard operating and project-related procedures. Work multiple part-time shifts, weekend and evening shifts. You will schedule a minimum of 20 hours per week with a possibility of up to a maximum of 29 hours per week. Use keyboard, telephone, and computer. Preferred Skills \/ Prerequisites Must be able to sit for long periods of time in a production work environment. The ability to remain sedentary for the majority of your shift, speaking with respondents on a handset telephone or using a headset and a keyboard to record responses. Be positive, self-motivated and enjoy interacting and working with people from all backgrounds. Experience in a call center is a plus. Exceptional interpersonal, written, and verbal skills. Excellent listener with the ability to understand concerns and overcome objections. Knowledge of a PC Windows environment. Minimum Qualifications H.S. Diploma or G.E.D. Abt Associates is an Affirmative Action\/Equal Opportunity employer committed to fostering a diverse workforce. Abt Associates provides market-competitive salaries and comprehensive employee benefits.
Abt Associates Inc.
Website : http://www.abtassociates.com
Abt Associates is a global leader in research, evaluation and program implementation; driving innovation and measurable impact for more than 50 years. What sets us apart is our evidence-based and multi-disciplinary approach to solving tough challenges in health, social and environmental policy and international development.