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Job Details

Customer Support Specialist

Company name
Kforce Inc.

Location
Johnston, RI

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Profile

RESPONSIBILITIES:

Kforce has a client in the Johnston, Rhode Island (RI) area is seeking a Customer Support Specialist to join their team on a long term temporary basis.Responsibilities for this position will include: Taking inbound calls to handle customer inquiries, process claims, rectify problems, and assist new clientele with enrolling with the organization

Assisting clients with basic technological assistance

Handling fulfillment requests

Managing between 30-40 small accounts

Processing shipping for goods

Additional projects, as requested

Job Requirements

REQUIREMENTS:

1-3 years previous CSR or Order Processing experience

2 years of strong customer service experience in a call center environment

Proficient in Excel and Word

Ability to interact effectively with customers and providers to explain services and procedures and to resolve problems

Excellent organizational skills

Ability to take direction well and work independently.

Strong written and verbal communication

Detail oriented, accuracy skills

If you are qualified and are interested, please submit your resume today!Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Company info

Kforce Inc.
Website : http://www.kforce.com/

Company Profile
Kforce is a professional staffing services firm. Our name stands for KnowledgeForce® describing our highly skilled professionals, knowledge gained from over 50 years of experience, and the power of our team to provide the Right Match™. We provide flexible and direct hire staffing professionals in Technology and Finance & Accounting, engaging over 23,000 highly skilled professionals annually with more than 4,000 customers. At Kforce, Great People = Great Results. Our national network of 60 offices, two national recruiting centers, and over 2,000 staffing specialists supports our ability to meet the needs of customers of all sizes, including 70% of the Fortune 100. Our vision is to be “the firm most respected by those we serve.” Our client centric Knowledge Staffing Model allows for on-demand identification and delivery of top talent through progressive recruiting strategies and advanced technologies.

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