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Job Details

Customer Service Representative/Call Center

Company name
American Residential Services LLC


Los Angeles, CA

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ARS-RighTime Home Services, a national leader in residential HVAC and plumbing services is seeking Customer Service Representatives. The qualified candidate must have the ability to work in a fast paced environment while being self- motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet\/exceed set goals, and receptive to constant coaching and feedback. The candidate will have experience gathering customer information and inputting the information in the computer. working schedule we need covered is - Wednesday Thru Sunday - 8am to 5pm.Requirements:•Schedule appointments for customers requesting service.•Answer customer calls in a busy office environment.•Enter customer data in the computer.•Handle all customers in a professional manner.•Provide timely response and feedback to the customer regarding customer questions.•Forward calls, as appropriate, to other members of staff in other departments.•Make outbound calls to customers to schedule appointments for their maintenance agreement. Pre-employment drug testing and background checks required.

Company info

American Residential Services LLC
Website :

Company Profile
ARS®/Rescue Rooter® is a nationwide company that provides exceptional heating, air conditioning, plumbing, sewer and drain services to homes and businesses through our network of local professionals. Our knowledgeable teams of trained specialists have the professional experience to do any job right—the first time.

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