Supervisor-Financial Services','18001682','!*!Responsibilities include but are not limited to: Coaching, training, and developing FSRs through hands-on performance management and continuous feedback. Monitoring FSRs to ensure compliance with established procedures and practices and compliance with both internal and external regulations and standards. Supporting and providing assistance to FSRs and handling customer escalations as necessary. Managing attendance and addressing all employee issues timely and effectively. Other duties as assigned. Must be able to work flexible hours on a rotating schedule to include evenings, weekends and holidays.
','!*!Minimum Requirements: College degree and 1 year customer service/call center experience with 0-1 year supervisory/lead experience for supervisory roles or college degree and 3-5 years professional level experience with 0-1 year supervisory experience for supervisory roles; OR 3 years relevant customer service/call center experience with 0-1 supervisory/lead experience for supervisory roles or 7 years professional level experience with 0-1 year supervisory experience for supervisory roles; OR Equivalent combination of education and professional level related experience required.','US-Iowa-Hiawatha','','929 Marthas Way',' ','Hiawatha','52233','Customer Service','Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran. Windstream is a drug-free workplace.','Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran. Windstream is a drug-free workplace.','Supervisor-Financial Services
Website : http://www.windstream.com
Windstream Corp. (Nasdaq: WIN) is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. Windstream has more than $6 billion in annual revenues and is listed on the S&P 500 index. The company's corporate headquarters is in Little Rock, Ark. Windstream Holdings, Inc. provides communications and technology solutions in the United States. The company offers managed services and cloud computing services to businesses, as well as broadband, voice, and video services to consumers primarily in rural markets. Its primary business service offerings include integrated voice and data services, multi-site networking, data center services, managed services, high-speed Internet, voice services, and carrier services.