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Job Details

Customer Service Representative

Location
Milwaukee, WI

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Customer Service Representative
**MEMBERS ONLY**SIGN UP NOW***.
in
Milwaukee
WI
53208
USA
Compensation
$13 to $14 Hourly
Employment Type
Contractor
Why Work Here?
****Position Details:
Industry:
Automotive Company
Location:
Milwaukee, WI 53208
Job Title:
Customer Service Representative (Spanish)
Duration:
3 years
Pay: $14/hr
Looking to hire ASAP. Bilingual in Spanish
Job Description:
This position is responsible for assisting existing HOG members; and potential new members, with benefit, program, and experience information
A professional outgoing and empathetic demeanor is required. This position within the companies Call Center will handle incoming calls leveraging systems and internal and external stakeholders to answer questions
Responsibilities:
Position will support platform team philosophy and work with members to provide adequate phone coverage and assist with the sharing of information, balancing of, and addressing workloads to achieve personal and team phone goals
Provide effective documentation and data management while using common information systems to increase work efficiencies
Demonstrate effective customer service skills while responding to customer inquiries
Maintain and expand knowledge of customer expectations
Understanding customer expectations, resolving conflicts
Ensure quality service is provided by following established call center processes.
Requirements:
Three years of work experience in a Call Center environment
Timely quality response to written and verbal customer inquiries, along with empowered decision-making
Strong communication skills with a background that includes communication with stakeholders though live chat, email or letters is desired
Ability to work effectively within a team environment is essential
Flexibility to work flexible hours necessary to complete and meet our customer needs and inquires during the busier times is a necessity
Requires basic computer skills: Microsoft Office and data collection, transcription and typing skills (40 wpm)
Ability to work in a fast-paced environment, handling multiple tasks, and utilizing effective problem-solving skills
About
**MEMBERS ONLY**SIGN UP NOW***.
Established in 1991, **MEMBERS ONLY**SIGN UP NOW***. is a leading, global, end-to-end information technology consulting, services and solutions company. **MEMBERS ONLY**SIGN UP NOW***. focuses on helping businesses “bridge the execution gap” and experience accelerated business performance. Its client-centric philosophy, commitment to service excellence and a Collaborative Engagement Model enables its global 2000 and leading mid-market clients to succeed in today’s global digital economy. With over 6000 professionals operating from 19 locations and 3 delivery centers worldwide, **MEMBERS ONLY**SIGN UP NOW***. provides onsite, offsite and offshore technology consulting, services and solutions to leading Financial Services, Technology, Communications & Media, Energy & Utilities and Manufacturing, Retail & Logistics corporations. The privately held company has offices in the U.S., Europe, and India.
Company website:
****Company address:
Milwaukee, WI 53208

Company info

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