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Job Details

Call Center Representative

Company name
Bed Bath & Beyond Inc. .

Orlando, FL

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Bed Bath & Beyond is a nationally top-ranked brand of specialty stores, offering an extensive breadth and depth of domestics merchandise and home furnishings at the right value. We offer our customers the best level of customer service in retailing. We succeed because we serve exceptionally. We look for individuals who strive to strengthen customer loyalty. Our Ocoee, FL Inbound Customer Service Contact Center is looking for the most qualified candidates to join our team!




* The desire to satisfy our customers promptly and further strengthen customer loyalty

* Strong attention to detail and a sense of urgency

* Can make logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process

* Ability to make our customers happy; advocate for each and every customer you touch

* Flexibility, prepared to move and change quickly as business needs dictate

* Open to sharing ideas and suggestions, proposing solutions

* Not easily frustrated by challenges and change; ready to tackle

Background and Education Required:

* Exemplary customer service skills to handle multiple tasks within our fast paced e-Service Center

* Strong computer skills; ability to operate multiple software applications and perform internet searches

* High school diploma or equivalent

* Ability to express ideas and processes clearly both verbally and in writing; excellent command of grammar and spelling

* Effective problem solving and organizational skills


We offer:

* Brand new suite of benefits including Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, FSA, HSA, Legal Services, 401(k) with company match and more!

* Generous year-round associate discount at all of our brands including Cost Plus, World Market, Harmon Face Values, Christmas Tree Shops, buybuyBaby, One Kings Lane and Personalization Mall.

* New, higher compensation structure.

* An environment like no other!

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Company info

Bed Bath & Beyond Inc. .
Website :

Company Profile
Beyond Inc., 650 Liberty Avenue, Union, New Jersey 07083, the parent company that, together with a group of subsidiaries, currently operates retail store chains in the United States, Puerto Rico and Canada under the names of Bed Bath & Beyond, World Market, Cost Plus World Market, Cost Plus, a combination of the names Christmas Tree Shops or andThat!, Harmon, Harmon Face Values and buybuy BABY. The Company is also a partner in a joint venture which operates retail stores in Mexico under the name Bed Bath & Beyond. Through its retail stores, the Company sells a wide assortment of domestics merchandise and home furnishings. Additionally, the Company includes Linen Holdings, a business-to-business distributor of a variety of textile products, amenities and other goods to customers in the hospitality, cruise line, food service, healthcare, and other industries.

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