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Job Details

Customer Service Representative Member Services

Phoenix, AZ

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Are you ready to give your career a boost by bringing your world class customer service expertise to the telehealth industry leader?
**MEMBERS ONLY**SIGN UP NOW***. is seeking focused individuals to join our growing Member Services team! In this exciting role, you will respond to high volume inbound calls from our members’ requests for service including: completing registrations, entering medical histories, scheduling consults, and making outbound calls to members. We are experiencing explosive growth and seeking passionate individuals who are dedicated to making a positive impact in people’s lives! Join us!
START DATE: Monday, July 30, 2018
LOCATION: 5350 E. High St., Phoenix, Arizona 85054
SCHEDULE: Must be available to work any shift as we are a 365/24/7 operation!
Competitive Base Salary
Employee Recognition and Monthly Incentive Plans
Shift Differential Pay Rates
Tuition Reimbursement
19 PTO Days
Paid Holiday
Discounted Employee Stock Purchase Plan
Medical/Dental/Vision Insurance and 401 (K) Plan
FSA plans (Commuter, Dependent Care & Healthcare)
Business Casual Dress Code
And Much More!
Minimum 2 years’ customer service experience; call center experience is a big plus.
Associates degree or higher preferred.
Bilingual (English/Spanish) is considered an asset.
Exceptional typing and computer skills, as well as experience using multiple computer applications simultaneously.
Outstanding verbal and written communication skills.
Must have open schedule availability.
The future of healthcare is Telemedicine and at **MEMBERS ONLY**SIGN UP NOW***., our mission is nothing short of re-imagining health care. Our platform provides affordable access to high quality care to our 40M members on their terms – when, where and how they need it! Our company is driven by a passion for innovation and service.
Working out of our beautiful office in Phoenix, you will join a team committed to providing a premiere member experience!

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