Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Andover, MA
View more jobs in Massachusetts

Job Details

Customer Care Representative

Andover, MA

Apply for this job

4 hit(s)  


Customer Care Representative
Customer Care Representative
Location: Andover, MADepartment: Boston
Type: Full TimeMin. Experience: Entry Level
View details
**MEMBERS ONLY**SIGN UP NOW***., a leader in the workplace, education, healthcare hospitality furniture industry has an immediate career opportunity at our Andover, MA distribution center. This candidate will be responsible for learning and understanding the goals/objectives of the company/department. This candidate will also be responsible for exceeding client expectations and ensure service levels are clearly understood.
Duties and Responsibilities
Answer all questions, calls and emails in a timely manner
Demonstrates the skills and product knowledge required to perform job functions.
Knowledge and use of electronic catalog and Global website.
Ability to navigate AS400
Able to articulate e-mail, fax, and verbally communicate in a clear and concise manner.
Support Customer Care Operations from our dealers and team members
Order Entry on a daily basis.
Check order status/electronic orders
Maintenance of Showroom/calendar
Check inventory
Provide product information and pricing
Process credits, return authorizations and factory charge backs.
Submit changes or cancellations on orders
Track shipments
Research and resolve customer inquiries
Initiate freight claims
Update customer experience center with relevant inquiries
Assists customers in showroom as needed
Participates in Literature Room inventory/order literature
Reviews appropriate daily reports
Document filing
Monitor stock levels
Follow and adhere to department/company guidelines
Other duties as assigned
Superior verbal and written communication skills with a strong ability to solve problems effectively and efficiently
Strong attention to detail, ensuring purchase orders are placed in a timely manner and any questions regarding purchase orders are handled properly
Ability to multi-task and adjust priorities dynamically to meet deadlines and changing goals
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience or military equivalent.
The **MEMBERS ONLY**SIGN UP NOW***. is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers.
Operating for 50 years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK.
Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for):
Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k)
Global has distribution centers and showrooms located all across the USA Canada.
Global USA Showrooms:
Atlanta | Boston | Chicago | Detroit | Ft. Lauderdale | NYC | Philadelphia| Phoenix | St. Louis | Washington DC
Global USA Showrooms Distribution Centers:
Atlanta | Baltimore | Boston | Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Minneapolis | New Orleans | Philadelphia | Pittsburgh | San Antonio | San Francisco | Seattle | Tampa
You can visit us at ****Global is a smoke-**** and ask for Human Resources.
Veterans encouraged to apply.
Apply Now
Apply Now

Company info

Sign Up Now -

Similar Jobs:
Provides administrative support to physician practice, clinical staff and patients in a call center environment. Responsible for scheduling, directing inquiries, patient referrals, data entry, medical records support and maintenan...
Customer Service Representative
Location : Medford, MA
Customer Service Representative in Medford Massachusetts Customer Service Representative job details: location:Medford, MA salary:$17 per hour date posted:Friday, July 13, 2018 experience:Experienced job type:Temporary industry:Ot...
Call Center Manager
Location : Danvers, MA
Call Center Manager in Danvers Massachusetts You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our custo...
I was facing the seven-year itch at my previous workplace. Thanks to EmploymentCrossing, I'm committed to a fantastic sales job in downtown Manhattan.
Joseph L - New York, NY
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 CallCenterCrossing - All rights reserved. 21