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Job Details

Customer Service Representative

Location
Baltimore, MD, United States

Posted on
Nov 16, 2022

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Baltimore, MD, USA
Salary
Full Time
We offer medical, dental, vision , and life insurance, employer matched 401k, and paid vacation
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Customer Service Representative
Join a fast-paced and energetic workplace where you can build a rewarding career!
With more than 40 years of transportation experience, PGT Trucking Inc. is a leader in flatbed shipping solutions with the best drivers, mechanics and office talent in the industry.
If you are interested in becoming part of our team, there are a few things you should know:
You will have PURPOSE
. Transportation and logistics are critical to the economy, to commerce and to society; and every person working in the supply chain plays a vital role.
You will GROW
. Your job will expose you to areas outside of your comfort zone, like economics, mathematics, technology, international law and customer relations. PGT offers in-house training programs and supports education to evolve your role.
You will be CHALLENGED
. No two days are the same in the transportation industry, and the dynamic nature of the work makes for a challenging and fulfilling career.
Did we spark your interest? Read on and learn more about this role:
How YOU Will Make an Impact
Provide strategic support services to PGT Trucking's top customers nationwide.
As an integral part of PGT Trucking's Operations Team, you will maintain a level of superior customer service, including, but not limited to providing rate quotes, pick-up and delivery dates/times, and shipment tracking information.
This position will utilize customer transportation websites to book and update loads with the goals of maximizing profit and keeping drivers happy and moving.
You will form relationships with PGT's customer base, often as the single point of contact, responding quickly to requests.
What YOU Need to Succeed
Applicants should have HS Diploma or GED. Associates or Bachelor's degree preferred. 0-3 years' experience.
This role requires a strong attention to detail and the ability to multitask.
Applicant should be a self-starter with problem solving skills.
Should be motivated with a can-do attitude and demonstrate the willingness to take on new challenges.
Able to make strategic decisions with the ability to work in a collaborative environment.
Must be proficient in Microsoft Office Software (Excel, Word, etc.) and have a strong computing knowledge and skill set.
The PGT Advantage
Competitive salary based on experience
Medical, dental and vision coverage
Life insurance
Disability
Paid time off and holidays
Company matched 401k
Let's put your expertise into action, because whether you are behind the scenes or behind the wheel, it takes a TEAM to keep America moving! We are PGT. Join us!
Equal Opportunity Employer
PGT Trucking Inc. is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
PGT Trucking, Inc.
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