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Job Details

Customer Care Representative u002D Sales

Company name
CSC Holdings LLC

Location
Tyler, TX, United States

Employment Type
Full-Time

Industry
Customer Service, Call Center, Sales

Posted on
Dec 26,2018

Valid Through
Apr 10,2019

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Profile

\u003Cdiv\u003E\u003Cp\u003EAltice USA (NYSE: ATUS) is one of the largest broadband communications and video services providers in the United States, delivering broadband, pay television, telephony services, proprietary content and advertising services to approximately 4.9 million Residential and Business customers across 21 states through its Optimum and Suddenlink brands.\u003C/p\u003E\u003Cp\u003EFrom high\u002Dspeed broadband and ultra\u002DHD video, to digital advertising solutions, local news and voice offerings, we are making connections possible around the country \u002D\u002D to businesses, to consumers, to communities, to schools, to hospitals, and everyone in between.\u003C/p\u003E\u003C/div\u003E\u003Cdiv\u003E\u003Cp\u003EWe are looking for candidates with prior Sales experience who are goal oriented, driven to succeed and motivated by incentive plans. Receives inbound residential sales calls which are predominantly routine, use of scripts, and procedure with the assistance of a computerized system. Requires knowledge of the organization, promotes and sells products, and/or services. Assesses needs and suggests/promotes alternative Suddenlink products or services.\u003C/p\u003E\u003Cp\u003E What we expect:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EDeliver the highest degree of courtesy and professionalism regarding customer inquiries pertaining to Company’s available products and services\u003C/li\u003E\u003Cli\u003EMeet and exceed revenue goals by identifying and educating potential customers on Suddenlink products and services\u003C/li\u003E\u003Cli\u003EExplains bills and Suddenlink policies and procedures concerning prices, billing and services on all products\u003C/li\u003E\u003Cli\u003EEstablishes customer accounts and documents the call to ensure quality customer service and follow up\u003C/li\u003E\u003Cli\u003ESales, sales, sales!\u003C/li\u003E\u003Cli\u003EPositive attitude, motivated, competitive and high energy individuals\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003EMinimum GED of High School degree required\u003C/li\u003E\u003Cli\u003ESales experience preferred but not required\u003C/li\u003E\u003Cli\u003EMinimum of one year of customer service experience\u003C/li\u003E\u003Cli\u003EStrong typing and oral communication skills\u003C/li\u003E\u003Cli\u003ERegular and prompt attendance during training and scheduled shifts\u003C/li\u003E\u003Cli\u003EFlexibility with hours and days, although position will assign regular shifts (Saturdays and evenings are common)\u003C/li\u003E\u003Cli\u003EAbility to multitask and work in a fast paced environment\u003C/li\u003E\u003Cli\u003EWinning ATTITUDE and DRIVE FOR SUCCESS, a must!\u003C/li\u003E\u003Cli\u003EComputer proficiency, a must\u003C/li\u003E\u003Cli\u003E\u003Cstrong\u003EBi\u002Dlingual proficiency (English\u002DSpanish) is a plus but not required\u003C/strong\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EWhat you earn:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ECompetitive salary plus commission opportunities\u003C/li\u003E\u003Cli\u003EFull and comprehensive benefit package, including medical, dental, and vision. Also, paid time off for full time employees\u003C/li\u003E\u003Cli\u003EDiscounted Suddenlink services if in service area\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug\u002Dfree and smoke\u002Dfree workplace.\u003C/p\u003E\u003C/div\u003E,

Company info

CSC Holdings LLC
Website : http://www.cablevision.com/

Company Profile
Cablevision Systems Corporation is a leading telecommunications and media company with a portfolio of operations that includes a full suite of advanced digital television, voice and high-speed Internet services and valuable local media and programming properties.

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