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Job Details

Call Center Sales Representative

Hillsboro, OR

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Call Center Sales Representative
$55,000 to $85,000 Annually
Employment Type
Why Work Here?
“Fast paced, dynamic, and entrepreneurial organization”
We are searching for enthusiastic, motivated, and hardworking Inside Sales Agents to join our growing Under 65 A&H sales team in the Hillsboro, OR VelaPoint/NGIC office. Our high performing sales agents earn an average of $55,000 to $85,000 per year with an hourly base pay and uncapped commissions. Top agents earn $100,000 !!! We are an inbound sales center so over 95% of your customers are already interested in buying one or more of our insurance products. NO COLD CALLING.
Target hire date in mid/late July.
PRIOR SALES EXPERIENCE IS NOT NECESSARY, but the motivation and passion for being a successful salesperson is a must! We offer eight weeks of paid
in-depth training and provide you with all the tools you need to be successful in inside sales. Training covers the overall Accident & Health insurance industry; VelaPoint & National General Products and Systems; and proven sales techniques to empower you for success.
Don’t have your Life & Health License? Not a problem…we’ll pay for you to get your L&H license! Complete our Training program and receive up to $500 in bonuses! Already have an active and valid Life & Health Agent License??? Receive a $500 bonus for being licensed at time of hire!
Primary Purpose:
Responsible for selling Customers A&H products, based on their needs, using cutting-edge technology, providing quotes and selling policies to insureds. Also this position is responsible for creating a positive relationship between VelaPoint & National General and prospective customers. This position may also participate in cross-training and necessary licensing to support selling of Property and Casualty products.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Responsible for using various systems to track, gather information and answer customer inquiries
Identify customer needs and works to meet those needs using sales tools and techniques
Provide appropriate educational information
Strive to sell the product that best meets each customer’s needs
Working in a team oriented environment
Meeting key performance metrics such as sales, productivity and quality requirements
Strives to sell the VelaPoint & **MEMBERS ONLY**SIGN UP NOW***. product that meets the customer's need or other products when appropriate
Performs other duties as requested, including attending required meetings
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED)
Complete New Hire Technical Training Program
Active and valid Life & Health license or ability to acquire as part of our training program within 60 days of hire
Ability to be qualified by Department of Insurance to be appointed as a licensed sales agent by multiple insurance carriers – which may include additional criminal background and credit checks as required by the Department of Insurance
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Demonstrates adequate/accurate typing speed while talking to the customer
Demonstrate a working knowledge of auto policies and procedures
Demonstrate thorough knowledge of underwriting guidelines
Demonstrate thorough knowledge of billing guidelines
Demonstrate professional phone etiquette
Demonstrate proficiency with Sales systems
Must possess effective verbal and written communication skills
Must perform well in high-energy, dynamic and team-oriented environments
High degree of initiative, mature judgment, and discretion
Desired Skills:
Associates or Bachelor’s degree, or equivalent customer service experience
Prior experience working with the public in a customer service or sales environment
Demonstrates the ability to make the “Human Connection” and empathize with the customers
Demonstrates the ability to negotiate in order to adequately sell the brand and product
Demonstrates basic math skills
Demonstrates strong attention to detail, organization skills, and timeliness in order to meet customer service expectations
Demonstrates the ability to think analytically
Demonstrates a high degree of dependability and motivation
Note: All candidates offered employment must successfully complete pre-employment process including a background check, credit check, and drug screen.
About National General Holdings:
National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are **MEMBERS ONLY**SIGN UP NOW***. and with us you can be extraordinary! Come join our team!
Companies and Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
In addition to a phenomenal career opportunity, **MEMBERS ONLY**SIGN UP NOW***. offers an excellent benefits package including:
• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please ****.
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