Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Hebron, KY
View more jobs in Kentucky

Job Details

Collector/Call Center Representative

Hebron, KY

Apply for this job

10 hit(s)  



Company Overview:

Zwicker & Associates PC is a national law firm that represents some of the largest creditors in the nation. Growing strong since 1991, Zwicker encompasses a large clientele ranging from major credit cards issuers to student loan collections. Zwicker is presently seeking a Collections Specialist possessing 1 - 3 years’ experience in a fast-paced environment/call center to join the team in our Kentucky Office located in Hebron. The Collection Specialist will report to a Collection Manager in the Kentucky Office.


Responsibilities Include:

  • Comply with Policies and Procedures of Zwicker & Associates, P.C.

  • Comply with FDCPA and State Consumer Protection Laws.

  • Establish contact with borrowers to discuss delinquencies and ability/willingness to pay to identify the appropriate repayment programs/options available to them.

  • The ability to deal with a variety of personalities and scenarios including but not limited to card members, coworkers and clients.

  • Record accurate and detailed notes; update account status and card member’s information into computer system.

  • Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives.



  • Strong negotiation skills.

  • Ability to meet assigned targets.

  • Effective decision making skills.

  • Strong listening, interpersonal, oral, and written communication skills.

  • Excellent work ethic and attendance.

  • Ability to work efficiently on computerized systems.

  • Previous call center experience in a variety of customer service industries such as loan origination, telemarketing, banking, insurance sales etc.

  • Ability to work in a fast paced environment and handle multiple tasks.

  • Strong command of the English language.

  • High school GED or equivalent.

Strongly Preferred Skills:

  • Collection experience preferred.

  • Bilingual (written & oral).

  • Knowledge of the FDCPA and State Consumer protection Laws.

This is a full time, full benefit position. Benefit package includes medical & vision insurance, dental insurance, long term disability insurance, life insurance, compensated time off, and 401K with match.

No Phone Calls, No Agencies, EOE, Drug free workplace.

Company info

Sign Up Now -

Similar Jobs:
\u003cp\u003eNew Avon, LLC (\u0026ldquo;Avon\u0026rdquo;) is a leading social selling company in the US, Puerto Rico and Canada.\u0026nbsp; For over 130 years, Avon has been empowering entrepreneurial-minded women to grow a busine...
Account Executive
Location : Florence, KY
Job Description JumpCrew is currently hiring Account Executives to contribute to the sales growth of the organization. This role is responsible for making outbound calls and emails, qualifying leads and scheduling appointments to ...
\u003cp\u003eNew Avon, LLC (\u0026ldquo;Avon\u0026rdquo;) is a leading social selling company in the US, Puerto Rico and Canada.\u0026nbsp; For over 130 years, Avon has been empowering entrepreneurial-minded women to grow a busine...
I found a new job! Thanks for your help.
Thomas B - ,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 CallCenterCrossing - All rights reserved. 169