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Job Details

Treasury Service Associate 1 - Military veterans preferred

Company name
Wells Fargo

Salt Lake City, UT

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Job Description In Payments, Virtual Solutions and Innovation (PVSI), we've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.It starts with you. We must attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions.The PVSI team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, Treasury Management, Merchant Services, Wells Fargo Virtual Channels, and Innovation including the professional services teams that partner with these businesses and other key partners.Treasury Management (TM) is a key part of our Payments, Virtual Solutions and Innovation team. Treasury Management includes managing and optimizing our customers' cash flow and mitigating its operational, financial, and reputational risk. We focus on creating operating efficiencies, cost savings and time savings for our customers by delivering treasury solutions through a consultative approach.We put our customers at the center of every decision we make by focusing on their needs, being a leader in innovation, keeping things simple, and making our solutions easy to implement.The WellsOne\u00ae Service Center is a 24 x 7 environment and a line of business within Treasury, Merchant and Payment Solutions (TMPS). The WellsOne\u00ae Service Center is responsible for on-boarding new customers and providing ongoing support for existing customers of Commercial Card products. Commercial Card products are issued to commercial and corporate clients to allow greater control over employees' spending patterns for business purchases and services. WellsOne\u00ae Commercial Card is Wells Fargo's proprietary commercial card offering, and it's the top revenue-generating product for Treasury.This position is responsible for implementing and servicing treasury management Commercial Card products and services.Duties may include: Identifying and resolving client issues; acting as a liaison between the client and bank operations, sales officers, vendors and Relationship Managers to ensure the delivery of quality services and to meet client needs; identifying trends through tracking and monitoring the client\u2019s portfolio to ensure compliance, identify exceptions or suggest products, procedures or services that may streamline the client\u2019s interactions; training clients on products and services to ensure optimal delivery and meet implementation needs; performing post implementation product usage and customer billing reviews. May attend on-site client visits with manager to learn more about the business.Hours/schedule for Winston Salem opening: Monday through Friday; 9am to 5:30pmHours/schedule for Salt Lake City opening: Tuesday through Friday, 7:30am to 4pm and Saturday, 6:30am to 3pm Required Qualifications 1 year of financial services experience, demonstrated through work, military, or education Desired Qualifications
Problem analysis and resolution skills
Intermediate Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Effective organizational, multi tasking, and prioritizing skills
Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
Ability to work in a fast-paced deadline driven environment
Ability to maintain professional etiquette under pressure
Exposure to Wells Fargo TSYS Credit Card System
Bilingual speaking proficiency in French/English
Bilingual speaking proficiency in German/English
Other Desired Qualifications 1 years of telephone customer service experience in a call center environment Willing to work some holidays Knowledge of bank products, specifically business credit cards
Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Company info

Wells Fargo
Website :

Company Profile
Wells Fargo & Company provides retail, commercial, and corporate banking services to individuals, businesses, and institutions. The company’s Community Banking segment offers checking and market rate accounts, savings and time deposits, individual retirement accounts, and remittances; and lines of credit, auto floor plan lines, equity lines and loans, equipment and transportation loans, education and residential mortgage loans, and credit and debit cards. This segment also provides equipment leases, real estate and other commercial financing, small business administration financing, venture capital financing, cash management, payroll services, retirement plans, health savings accounts, and merchant payment processing and private label financing solutions, as well as purchases retail installment contracts. Its Wholesale Banking segment offers commercial loans and lines of credit, letters of credit, asset-based lending, equipment leasing, international trade facilities, trade financing, collection, foreign exchange, treasury management, investment management, institutional fixed-income sales, interest rate, commodity and equity risk management, insurance, corporate trust fiduciary and agency, and investment banking services, as well as online/electronic products. This segment also provides construction, and land acquisition and development loans; secured and unsecured lines of credit; interim financing arrangements; rehabilitation loans; affordable housing loans and letters of credit; loans for securitization; commercial real estate loan servicing; and real estate and mortgage brokerage services. The company’s Wealth, Brokerage, and Retirement segment offers financial advisory, wealth management, brokerage, retirement, trust, and reinsurance services. As of March 7, 2014, it operated through 9,000 locations and 12,000 ATMs, and offices in 36 countries, as well as through The Company was founded in 1852 and is headquartered in San Francisco, California.

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