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Job Details

Accounts Receivable Concierge

Company name
Vantage Deluxe World Travel

Location
Boston, MA, United States

Employment Type
Full-Time

Industry
Accounting, Call Center

Posted on
Sep 20, 2021

Valid Through
Jan 03, 2022

Profile

Founded by Henry R Lewis in 1983, Vantage Deluxe World Travel is a travel company offering expedition cruises, small ship ocean cruises, river cruises and land adventures - serving individual travelers, travel agents, charter partners and affinity groups with unforgettable experiences at an exceptional value.

ACCOUNTS RECEIVABLE

Job Summary
The Accounts Receivable Coordinator reconciles customer accounts receivable records.   Ability to multi task in a changing environment and detailed oriented. Good organization and communication skills are a must. This position is part of the Finance Department.

Responsibilities:
List of Responsibilities

\tCollection calls
\tUpsell customers on travel options, to existing reservations during collection calls
\tPrepare daily cash deposit and payment applications
\tReview and adjust invoices prior to USPS and digital mailing
\tAnswer customer emails and phone calls
\tPrepare and process customer refunds and cancellations in AS 400
\tProcess customer travel changes
\tResearch and re-process credit card and check returns, rejected credit cards, ACHs payments
\tProcess Travel Agent, weekly travel protection claims and customer referral checks
\tAdditional duties as assigned

Qualifications:
Job Requirements:

\t2-4 years of AR or accounting experience preferred
\tSales, customer service, call center highly preferred
\tExperience with inbound and outbound calling
\tAbility to work occasional holidays
\tExcel Basic required
\tBasic Accounting experience required

Software
Excel Basic required
Basic Accounting experience required
Reservation system or AS 400 experience highly preferred
 ,identifier:{@type:PropertyValue,name:Vantage Deluxe World Travel,value:27623759},datePosted:2021-09-20,employmentType:FULL_TIME,hiringOrganization:{@type:Organization,name:Vantage Deluxe World Travel,sameAs:https://j.brt.mv},jobLocation:{@type:Place,address:{@type:PostalAddress,addressLocality:BOSTON,addressRegion:MA,postalCode:02114,addressCountry:US}},skills:•\tCollection calls
•\tUpsell customers on travel options, to existing reservations during collection calls
•\tPrepare daily cash deposit and payment applications
•\tReview and adjust invoices prior to USPS and digital mailing
•\tAnswer customer emails and phone calls
•\tPrepare and process customer refunds and cancellations in AS 400
•\tProcess customer travel changes
•\tResearch and re-process credit card and check returns, rejected credit cards, ACHs payments
•\tProcess Travel Agent, weekly travel protection claims and customer referral checks
•\tAdditional duties as assigned,industry:Accounting

Company info

Vantage Deluxe World Travel
Website : https://www.vantagetravel.com/

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