Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Villa Park, IL
View more jobs in Illinois
View Similar Jobs

Job Details

CSR assistant

Company name
Staffmark, Inc.

Salary
14

Location
Villa Park, IL

Apply for this job






Profile



Job Description
\r\rIntermodal Customer Service Assistant\r\r \r\rProvides support and assistance to the intermodal service team.\r\r \r\rMajor Accountabilities:\r\r\r\rAssists intermodal operations team employees in the performance of the movement of freight (loads) by performing the following duties:\r\r\r\r\r\rObtains necessary or required documentation from vendors, customers, or service providers.\r\r\rReviews invoice accuracy, completeness, required attachments, and fuel service charges (FSC's).\r\r\rMaintains the invoice hold report – to ensure timely submission of invoices to the customers.\r\r\rDatabases entered loads with a minimum of in gate on a daily basis.\r\r\rResponds to and is accountable for the Databased, not invoiced over 10 days report – escalating any invoice outstanding over 23 days to immediate supervisor for assistance, and reporting to accounting weekly on any invoices outstanding over 30 days.\r\r\rDaily Prints and distributes payment exception report forms (PERF's) assists intermodal team with research, resolution, and response as needed.\r\r\rMaintains and performs daily filing of load information obtained from intermodal team, sales and vendors.\r\r\rPerforms or assists personnel with tracing loads by calling on deliveries and empty containers.\r\r\rAssists customer service personnel by monitoring the movement of freight to ensure timeliness of freight transfers and deliveries.\r\r\rProvides regular status reports of shipments in progress to customers as needed or required.\r\r\rComplies with all company rules, policies, and procedures. Works and behaves safely by following all safety rules and regulations.\r\r\rAssists with investigation, research, and responses to discrepancies between actual and “Profile” invoicing as requested.\r\r\rAssist with “Pool Management” and equipment procurement, as needed.\r\r\rPerforms any task required to support customer requirements and company goals.\r\r\r\rEssential Skills/Experience:\r\r\r\rHigh school diploma or general education degree (GED) required.\r\r\rStrong interpersonal and demonstrated verbal and written communication skills, including excellent telephone skills.\r\r\rStrong ability to plan, prioritize, and manage multiple tasks.\r\r\rMust work well with others, including vendors, suppliers, and internal and external customers to achieve common goals.\r\r\rAbility to develop understanding of intermodal transportation industry.\r\r\rAbility to accurately input and edit transaction data, in a timely manner, (including accessorial and discrepancies) in the Company's computerized order-entry system.\r\r\rMust possess a working knowledge of MS Office programs or other comparable computer software programs.\r\r\rMust possess and exercise excellent customer service skills at all times.\r\r\rMust consistently demonstrate professional and pleasant behavior and effectively communicate in stressful situations and/or environments\r\r\r\rOther Skills and Experience preferred but not required:\r\r\r\rOne or more years related experience and/or training preferred.\r\r\rFour-year degree from college or university preferred\r\r\r\rShift: 8:00am -5:00pm \r\rPay: $14.00 / hour \r\rTemp-hire\r\r \r\rThe ideal candidate will have strong time management skills, have strong math skills along with being very detail oriented.\r\rHow to apply:\r\rTo be considered for this position, please forward your resume to me at Lacey.Thean@staffmark.com or complete our online application at www.mystaffmark.com and be sure to choose Naperville as your location. Call us once you complete your application at 630-717-9191 and press 0,0 to reach to a recruiter right away. Please reference department 3248 when calling.\r\rStaffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.\r

Job Requirements
One or more years related experience and/or training preferred.Four-year degree from college or university preferred

Company info

Staffmark, Inc.
Website : https://www.staffmark.com

Company Profile
Staffmark's mission is simple – to be a great partner to our customers, our employees, and the communities we serve. And since being a great partner means different things to different people, we work hard to understand the unique needs of every person and business we are fortunate enough to connect with. For more than 40 years, Staffmark has been successfully finding people work and companies people. Our team of passionate performers is available to start helping you today. Contact the Staffmark location nearest you for more information on how we can partner with you to help you achieve your goals.

Similar Jobs:
Company SummaryFirst American Title Insurance Company,the largest subsidiary of First American Financial Corporation\n(NYSE: FAF), traces its history to 1889.One of the largest title\ninsurers in the nation, the company offers tit...
Staffing Manager Healthcare
location Schaumburg, IL
CareerStaff Unlimited is looking to add a motivated, proactive and outgoing individual to our Therapists Unlimited team in Schaumburg, IL! This is a great opportunity for someone with 1-2 years of sales \/ business development exp...
Customer Service Assistant Manager
location Chicago, IL
\n\nJob Description\nWe are looking for a full time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order t...
By using Employment Crossing, I was able to find a job that I was qualified for and a place that I wanted to work at.
Madison Currin - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 CallCenterCrossing - All rights reserved. 168