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Bilingual Spanish Fluent Financial Services Contact Center Representative

Location
Owings Mills, MD

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Our mission as a leading investment management firm is to help our clients achieve their long-termu00a0financial goals. We believe our associates are the key to this mission and we areu00a0always looking foru00a0talented individuals who share our commitment to our clientu2019s success. If youu2019re looking for challenging work experiences and the ability to learn in a collaborative culture, weu00a0invite you to explore the opportunities available at T. Rowe Price.u00a0 Do these words describe you? Confident u2013 displays a command of complex concepts and information while being able to clearly articulate them to a broad audience Agile u2013 readily adaptable and sees opportunity in a changing environment Curious u2013 eager to learn and willing to ask the tough questions Driven u2013 results oriented, motivated and committed to self-development If you answered YES - Join our professional team in a collaborative and supportive environment that values inclusiveness and our clientsu2019 success. Phone Skills Required u2013 Connect people with solutions that help them reach their financial goals through a consultative conversation via the phone Take ownership of customer requests by navigating through the nuances of their situations Actively listen to understand the underlying needs of a customeru2019s request Understand the suite of products and services available across multiple channels (digital, face to face, high net worth, etc.) and position appropriate solutions based upon the customeru2019s need Additional Skill Requirements u2013 Tenaciously solve problems with tact, efficiency and follow through Identify opportunities to improve operational process and procedures Exercise scrutiny when confronted with conflicting information Ability to successfully obtain FINRA Series 6 and 63 licenses You will be provided exposure to a broad array of opportunities across our organization which you can explore after fulfilling the tenure requirements of your role. Bilingual in Spanish is required. No financial services experience is required. Our diverse associatesu2014new graduates and career changers alikeu2014come from a variety of backgrounds. A college degree, computer skills, stellar problem-solving abilities and the necessary interpersonal skills to be successful in a phone environment are strongly recommended. Year after year, T. Rowe Price is named among the u201cBest Places to Worku201d in the financial services industry and weu2019re striving to create an innovative culture where our associates are empowered to have a direct impact on how we do business and achieve results. Our associates enjoy a benefits package that encourages a healthy balance between your work life and real life. Comprehensive benefits include: 401(k) and multiple company matching contributions Over two weeks paid time off Tuition assistance Comprehensive health, dental, and vision coverage Merit increases and bonus potential Employee stock purchase program Exercise and fitness club reimbursement Business casual environment Does this sound appealing? Apply today! T. Rowe Price is an Equal Opportunity Employer

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