Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Reston, VA
View more jobs in Virginia

Job Details

Entry Level Customer Service Representative FTC

Company name

Reston, VA, United States

Employment Type

Customer Service, Call Center

Posted on
Oct 12, 2021

Valid Through
Jan 25, 2022

Apply for this job


Job Information


Entry Level Customer Service Representative (FTC)





Job Description:

Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and more efficient. (

Our Civil Group ( offers an array of exciting career opportunities for the best IT, energy, logistics and engineering professionals.

POSITION SUMMARY(program supporting/general position overview):

Leidos is seeking an Entry Level Customer Service Representatives (CSRs) to respond to incoming contacts from consumers that have been victims of identity theft and consumer fraud. Must efficiently document consumer complaints into a secure database, provide educational materials/referrals, while providing A customer service.

The expected shift is 9:00 am to 5:00 pm (EST) / 6:00 - 2:00 PM (PST) Monday through Friday.


Respond to inbound calls. Provide excellent customer service. Document consumer data into web application. Provide education related to identity theft resolution, fraud prevention, and applicable federal laws.


HS Diploma or GED Equivalent.

Good computer/typing skills.

Excellent communication skills.

Position requires the ability to obtain a Public Trust clearance; a Public Trust clearance can take anywhere from 7-60 days to obtain; chosen candidate cannot start in this role until this process is complete.


Bilingual (Fluent in Spanish and English, both written and speech).

Prior call center experience.

Customer service experience.

General knowledge of federal law.

Professional Resume that contains the applicants contact info (phone number and email address), as well as the contact info (phone numbers and physical addresses) of previous employers should be attached to the application.

This position is covered under the Service Contract Act and is subject to minimum wage requirements as well as the minimum Health and Welfare benefit. The hourly rate for this position is based on actual location.

Pay Range:Pay Range - -

#Remote REQNUMBER: R-00067973

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

Company info

Website :

Similar Jobs:
Call Center Representative
Location : Ashburn, VA
Temporary Solutions, Inc. is currently working with a growing, dynamic county of about 330,000 people known for its beautiful scenery, rich history, healthy diversity of expanding business opportunities, comfortable neighborhoods,...
Help Desk Agent
Location : Rockville, MD
20472BR Job Title: Help Desk Agent Location: MD - Rockville Job Description: Westat is seeking Help Desk Agents to work on a national education study starting in July 2021. We are seeking an energetic, self-motivated profess...
Compliance Specialist Job
Location : Bethesda, MD
Our Compliance TEAM is looking for individuals that have excellent time management, organization, and attention to detail, who excel in a remote working environment and are passionate about delivering excellence in service to cust...
I was very pleased with the CallCenterCrossing. I found a great position within a short amount of time … I definitely recommend this to anyone looking for a better opportunity.
Jose M - Santa Cruz, CA
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2021 CallCenterCrossing - All rights reserved. 168 192