Wyndham Hotels & Resorts, LLC
Facilities Operations Associate','1802031','!*!RCI is proud to be part of Wyndham Worldwide, one of the world's largest hospitality companies across six continents. RCI is the global leader in vacation exchange providing our global community of 3.7 million timeshare owners worldwide with quality vacation experiences at more than 4,500 resorts in 100 countries.As one of the world’s largest hospitality companies, our company impacts the communities where we operate. Our Corporate Social Responsibility program is based on “doing well” for our business, shareholders, and associates, while “doing good” for our communities and the world around us.Our associates are given opportunities to participate in volunteerism and service within our community. We support our charities, embrace different cultures, and support our sustainability initiatives and responsible business practices. RCI is seeking a Facilities Operations Associate to fulfill a broad range of administrative tasks, to support the function and operations of the Facilities
Department. This position is responsible for helping
to maintain a safe, healthy, sustainable, efficient and comfortable environment
(assets, property, building and equipment) for our internal and external
customers.Responsibilities will include but are not limited to: Providing administrative supportMaintaining the Computer Maintenance Management Software(CMM)Document management (updating and maintaining manuals and SOP’s)Data entryDaily resolution of internal customer needs, maintenance and repair of assetsAssisting in maintaining facilities operation services while ensuring that the required corporate and governmental standards, assets and customer service is maintained. Support facilities team members with tasks and projects as assignedHandle other facility, maintenance and office service projects as assignedThis position requires the ability to work overtime, emergency and
on-call hours. Some weekend and evening work is required. ','!*!Education:
High School Diploma or equivalent required.
Bachelor’s degree or technical certificate preferred.
Must have a valid Indiana issued driver's license with
satisfactory driving record. Knowledge and skills:Demonstrated ability to work efficiently and under pressure, with a high level of attention to detail and organizational skills in a fast paced environment.Demonstrated ability to prioritize and multi-taskStrong problem solving skillsFlexible, adaptable, quick learnerDependable and motivatedHigh level of interpersonal communication skills and the ability to communicate effectively in person, on the phone or in writing.Strong customer service skills with the ability to interface with internal and external customers and respond to employee requests/needs across all levels. Demonstrated ability to maintain positive working relationships with service providers, internal departments and business units.Team player- willing to assist the Facilities
team in any way. Focus on sharing ideas, concepts, technology
and innovation, resulting in cost savings and operation efficiencies.Knowledge of mail, postage, shipping and
receiving regulations.Ability to properly utilize all tools and
equipment necessary to perform job responsibilities.Technical Skills:Must
be proficient in MS Office Suite with advanced level skill in Excel. Prefer
experience with SharePoint. Experience with Computer Maintenance Management (CMM) Software and Facilities Management (FM) Systems is desired.Autocad experience preferred.Asset Management, Project and Scheduling
Software experience is a plus.Job experience:
3-4 years of general office administration,
including document management, invoice processing and data entry.
2 years of facilities maintenance, construction or
office furniture moves experience. Previous facilities experience in
a call center preferred.
Experience conducting daily building rounds to ensure
the cleanliness and upkeep of the facility and floor plan audits; and to
ensure all equipment is working properly and repaired quickly.
Experience in executing internal employee, department
and business unit moves including office setup, moving furniture and
personal employee belongings, IT and Telecommunication coordination.
Experience assisting in setup and take down for
company and department events.
Experience assisting in completing maintenance work.
2 years of experience providing customer service
support in a corporate environment with a background in working with
outside vendors and contractors.
Experience working in a mail room or similar
environment, preparing packages for shipment and mail, is a plus.
','Facilities','United States of America-Indiana-Carmel','','Regular','Full-time','RCI','Feb 13, 2018','Facilities Operations Associate
Wyndham Hotels & Resorts, LLC
Website : http://www.wyndham.com
Many of our locations offer Safemark guest room safes with limited warranty. In the event of forced entry to the safe, Safemark's limited warranty provides you with recourse up to $5,000. For this security, recourse, privacy and convenience, an optional safe warranty fee (plus applicable taxes) is automatically posted to each guest folio at participating properties. If you do not use the safe, you may have the fee deducted from your bill by request to the front desk staff at checkout.