Customer Service Representative
Customer Service Representative OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative opportunity is located in Macedonia, Ohio, and is a short term temporary-to-fulltime engagement. Key responsibilities - Be a part of business development by by actively cross-selling and referring customers - Deliver outstanding, friendly customer service in a timely fashion - Receive and send written business correspondence - Organize and route incoming telephone calls
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at ~~~ for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Â© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
$10.45 to $12.10 per hour
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - 2 years' experience with performing in a goal-driven customer-focused environment preferred - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Excellent oral and written communication skills - Experience performing extensive research to resolve complex customer inquiries - Excellent problem-solving skills - Customer service and office administrative skills - Supportive, positive attitude with a detail oriented demeanour applied to all tasks - Microsoft Office knowledge required - Call center experience preferred - Solid understanding of data entry - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!