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Job Details

Patient Call Center Representative

Company name
Aerotek, Inc

Rosemont, IL

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Aerotek is seeking Medical Customer Service Representatives to join of their dynamic companies within the Health care Industry! Health care experience in an office setting is required. This company offers excellent stability and training! - Will be taking 80 - 110 inbound customer service calls a day - Majority of calls are from people to set up appointments with doctors - Patients will also call for referrals to other doctors - They will call to transfer medical records from different doctor's offices - Look up doctor's schedules online to schedule appointments - Using dual monitors and head sets - Sometimes doctors or other health-care professionals can call in so these reps need to be very professional - They will be doing a lot of data entry and using their system - They will have to send messages via email and their internal messaging system - They need to prioritize their duties Hours: Start time between 8am-12pm (end time between 5pm-9pm) Some weekends required About Aerotek: Our people are everything. As a Best of Staffing\u00ae Client and Talent leader, Aerotek\u00ae Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Company info

Aerotek, Inc
Website :

Company Profile
Over the past three decades we’ve built an unrivaled culture and our unique, people-focused approach yields competitive advantage for our clients and rewarding careers for our contractors. Today we serve virtually every major industry, and we’ve placed exceptional people in hundreds of thousands of roles and positions. Everything we do is grounded in our guiding principles to build and nurture quality relationships that allow us to place quality people in quality jobs. Our mission is as simple today as it was thirty plus years ago: Bringing great people and great organizations together. This drive to connect people and make them successful is what we mean when we say — our people are everything. Since our founding, Aerotek has grown to become one of the top global recruiting and staffing agencies. Check out our company timeline, starting with our humble Baltimore roots in 1983 when our founders started Aerotek to serve the aerospace and defense industries to today as an Allegis Group company, a global leader in talent solutions.

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