Call Center Jobs in Elizabethtown

The Role: Business Analyst, Customer Service Tools and Systems This role will be responsible for overall administration and configuration of the Zendesk ticketing system used by CS and other groups..

THE ROLE: Sr Quality Assurance Analyst What You'll Do: The Sr Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who..

Workforce – Real Time Management Coordinator In this role you are the “air traffic controller” ensuring we have resources in place to answer contacts from our members as quickly and..

The Role: Customer Service (CS) Program Manager The CS Program Manager will be responsible for overall planning, tracking, updating and managing of all programs and projects related to the Customer..