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Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..
The Role: Business Analyst, Customer Service Tools and Systems This role will be responsible for overall administration and configuration of the Zendesk ticketing system used by CS and other groups within ..
Job Information Humana Supervisor, UM Administration-Remote in Boston Massachusetts Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..
Rue Gilt Groupe is looking for a highly collaborative, data-driven Senior Analyst to lead our Workforce Management team. The Workforce Management team is focused on Call Center Operations - we surface ..
Job Information Humana Consumer Experience Lead-Remote in US in Boston Massachusetts Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..