THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
Supports PDF, DOC, DOCX, TXT, XLS, WPD, HTM, HTML files up to 5 MB
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... on software testing or business..
The Role: Business Analyst, Customer Service Tools and Systems ... weekly Supervisor meeting, also providing data for coaching/known issues (contact reason ... to contribute to agent and center level data..
... looking for a highly collaborative, data-driven Senior Analyst to lead our Workforce Management ... Management team is focused on Call Center Operations - we surface insights ... Drives proactive..