Call Center Management Jobs in Peabody, Massachusetts | CallCenterCrossing.com


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17

Call Center Management Jobs in Peabody






Job info
 
Company
**********
Location
Boston, MA
Posted Date
Jun 06, 2021
Info Source
Employer  - Full-Time  90  

... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... to appropriate stakeholders Oversee defect..

 
Company
Humana Inc.
Location
Boston, MA
Posted Date
Jan 25, 2022
Info Source
Employer  - Full-Time  90  

... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..

 
Company
**********
Location
Boston, MA
Posted Date
Aug 24, 2021
Info Source
Employer  - Full-Time  90  

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..

 
Company
**********
Location
Boston, MA
Posted Date
Sep 22, 2021
Info Source
Employer  - Part-Time    90  

... FOR PERMANENT POSITION. The Contact Center Agent will answer incoming Contacts ... and respond to customer’s emails Management and resolve customer complaints Sell ... Recognize, document, and alert the..

 
Company
**********
Location
Boston, MA
Posted Date
Sep 01, 2021
Info Source
Employer  - Full-Time  90  

The Contact Center Agent will answer incoming Contacts ... and respond to customer’s emails Management and resolve customer complaints Sell ... Recognize, document, and alert the management team of trends..

 
Company
**********
Location
Boston, MA
Posted Date
Dec 05, 2022
Info Source
Employer  - Full-Time  90  

... Advice Line is an inbound call center that provides Humana members with ... identify members for specific case management and or disease management or interventions Provide assistance to .....

 
Company
**********
Location
Boston, MA
Posted Date
Feb 10, 2022
Info Source
Employer  - Full-Time  90  

... a trainer role supporting a call center with experience facilitating live as ... educational content Two years of management or leadership experience in a ... or leadership experience in..

 
Company
**********
Location
Boston, MA
Posted Date
Feb 10, 2022
Info Source
Employer  - Full-Time  90  

... workflow and content. Provide project management expertise on various technology, tool ... years of experience in a call center environment Experience with ticketing (Zendesk, ... Domo) 1-3 years of..

 
Company
**********
Location
Boston, MA
Posted Date
Mar 07, 2022
Info Source
Employer  - Full-Time  90  

Job Information Humana Supervisor, UM Administration-Remote in Boston Massachusetts Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..

 
Company
**********
Location
Boston, MA
Posted Date
Aug 18, 2022
Info Source
Employer  - Full-Time  90  

... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... 5 or more..

 
Company
**********
Location
Boston, MA
Posted Date
Jul 05, 2022
Info Source
Employer  - Full-Time  90  

... Analyst to lead our Workforce Management team. The Workforce Management team is focused on Call Center Operations - we surface insights ... is met and that command center is..

 
Company
**********
Location
Boston, MA
Posted Date
Sep 10, 2022
Info Source
Employer  - Full-Time  90  

Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..

 
Company
**********
Location
Boston, MA
Posted Date
Apr 17, 2023
Info Source
Employer  - Full-Time  90  

Description The Workforce Management Professional 2 applies and integrates ... staffing, learning and development, talent management, diversity and human resource compliance). ... human resource compliance). The Workforce Management Professional 2..

 
Company
**********
Location
Boston, MA
Posted Date
Apr 06, 2022
Info Source
Employer  - Full-Time  90  

Description The UM Compliance Letters Specialist/Coordinator 2 contributes to administration of utilization management in the Compliance department. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. ..

 
Company
**********
Location
Boston, MA
Posted Date
Nov 17, 2021
Info Source
Employer  - Full-Time  90  

... to contribute to agent and center level data sets, forecasting data ... years of experience in a call center environment Experience with ticketing (Zendesk, ... Domo) 1-3 years of..

 
Company
**********
Location
Boston, MA
Posted Date
Jun 22, 2022
Info Source
Employer  - Full-Time  90  

... Advice Line is an inbound call center that provides Humana members with ... identify members for specific case management and or disease management or interventions Provide assistance to .....

 
Company
GILT GROUPE, INC.
Location
Boston, MA
Posted Date
Jul 29, 2022
Info Source
Employer  - Full-Time  90  

... Rue Gilt Groupe (RGG) contact center. The team is accountable to ... daily through established systems and call monitoring to ensure that a ... technology requirements. Provide input to..

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