THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... to appropriate stakeholders Oversee defect..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
... FOR PERMANENT POSITION. The Contact Center Agent will answer incoming Contacts ... and respond to customer’s emails Management and resolve customer complaints Sell ... Recognize, document, and alert the..
The Contact Center Agent will answer incoming Contacts ... and respond to customer’s emails Management and resolve customer complaints Sell ... Recognize, document, and alert the management team of trends..
... Advice Line is an inbound call center that provides Humana members with ... identify members for specific case management and or disease management or interventions Provide assistance to .....
... a trainer role supporting a call center with experience facilitating live as ... educational content Two years of management or leadership experience in a ... or leadership experience in..
... workflow and content. Provide project management expertise on various technology, tool ... years of experience in a call center environment Experience with ticketing (Zendesk, ... Domo) 1-3 years of..
Job Information Humana Supervisor, UM Administration-Remote in Boston Massachusetts Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..
... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... 5 or more..
... Analyst to lead our Workforce Management team. The Workforce Management team is focused on Call Center Operations - we surface insights ... is met and that command center is..
Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..
Description The Workforce Management Professional 2 applies and integrates ... staffing, learning and development, talent management, diversity and human resource compliance). ... human resource compliance). The Workforce Management Professional 2..
Description The UM Compliance Letters Specialist/Coordinator 2 contributes to administration of utilization management in the Compliance department. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. ..
... to contribute to agent and center level data sets, forecasting data ... years of experience in a call center environment Experience with ticketing (Zendesk, ... Domo) 1-3 years of..
... Rue Gilt Groupe (RGG) contact center. The team is accountable to ... daily through established systems and call monitoring to ensure that a ... technology requirements. Provide input to..