THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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Description The Inbound Contacts Representative 3 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent initiative ..
Description The Director, Scheduling Call Center Operations represents the company by making ... Onboarding, training, and management of call center agents through frontline managers Collaborates ... Accountable for: Overall performance..
Description The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the ..
... provide feedback to agents, complete call audits, chat support, time amendments, ... Production Leads fall under the call center operations manager/Org, have a direct line ... and are embedded..
... Humana's Health Assessment Program. The call center is responsible for scheduling IHWAs ... with qualifying Humana members. The Call Center Supervisor is responsible for the ... the daily activities..
... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 of ... goal of returning..
Director of Contact Center Operations (DCCO) - This is a ... - $135Knu00a0nPOSITION SUMMARY:nThe DCCO oversee operations of a hybrid Contact Center. In this role, your job ... the management..
