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RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... the absence of the Contact Center Manager...
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... years of customer service and/or..
... Advice Line is an inbound call center that provides Humana members with ... management Previous experience in a call center or comfortable working in a ... or comfortable working..
... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 of ... goal of returning..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
... The Associate Director, Consumer Service Operations is responsible for the daily ... The Associate Director, Consumer Service Operations requires a solid understanding of ... The Associate Director, Consumer Service..
Description The Director, Consumer Service Operations is responsible for the daily ... area. The Director, Consumer Service Operations requires an in-depth understanding of ... Responsibilities The Director, Consumer Service Operations..
Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines and procedures; uses independent judgment requiring ..
u003cbu003eJob Descriptionu003c/bu003e u003cbru003eu003cbu003eJoin Our Team!u003c/bu003eu003cbru003eu003cbru003eSunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the ..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... Marketpoint, AVP Partner..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
Job Information Humana Call Center Operations Manager in Lancaster South Carolina ... strong operational leader with progressive call center experience for our Inbound Contact ... experience for our Inbound Contact..
Description The Manager, Consumer Service Operations is responsible for the daily ... area. The Manager, Consumer Service Operations works within specific guidelines and ... Responsibilities The Manager, Consumer Service Operations..
