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Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
... Spanish The Remote - Call Quality Professional 1 monitors and evaluates ... 1 monitors and evaluates the quality of inbound and/or outbound customer ... outbound customer service calls. Documents..
... planning, vendor management, retention, and quality. DUTIES AND RESPONSIBILITIES:DEVELOPS and IMPLEMENTS ... procedures that will ensure the quality delivery of all Customer Care ... activities, delivery of all customer..
Description The Call Quality Representative 3 monitors and evaluates ... 3 monitors and evaluates the quality of inbound and/or outbound customer ... outbound customer service calls. Documents quality issues and..
Job Information Humana Consumer Service Operations Representative 2 in Louisville Kentucky Description The Consumer Service Operations Representative 2 represents the Dual Eligible Outreach Department by taking inbound calls to members and/or ..