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Consumer Experience Lead-Remote in US
Humana Inc.
Dover, DE
Apply Now >
Call Center Representative - Remote
Location
Dover, DE, United States
Posted on
Nov 30, 2020
Profile
Description
Responsibilities
The Medicare ****.
Required Qualifications
High School Diploma or equivalent.
2 years of customer service experience.
Fluency in computer navigation, email, chats, efficient typing skills, and toggling across multiple databases while engaging with the caller.
Must be available to work any shift between the hours of 8:00am to 8:00pm in your respective time zone (Monday-Friday). Overtime may be mandatory based on business needs to include weekends. We strive to provide a minimum of a week advance notice if you need to work OT hours.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Must have accessibility to high speed DSL or cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10M x 1M
Preferred Qualifications
College degree (Associate's or Bachelor's)
Call Center & Healthcare experience highly preferred
Additional Information
Benefit package that starts your 1st day of employment
Robust 401k plan through Charles Schwab.
Eligibility for associate wellness and rewards program
Opportunity to learn the industry and build professional career
Tuition Reimbursement & Student Loan Refinancing
Scheduled Weekly Hours
40
Company info
Sign Up Now - CallCenterCrossing.com
Location : Dover, DE
Location : Dover, DE
Location : Dover, DE
Description
Humana is continuing to grow nationwide! We have 28 new Bilingual Medicaid Inbound Contact Representative openings that will have the pleasure of taking inbound calls from our Florida Medicaid Members and provide exce... 
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