Call Center Jobs in West Buechel

The Role: Business Analyst, Customer Service Tools and Systems This role will be responsible for overall administration and configuration of the Zendesk ticketing system used by CS and other groups..

THE ROLE: Sr Quality Assurance Analyst What You'll Do: The Sr Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who..

Workforce – Real Time Management Coordinator In this role you are the “air traffic controller” ensuring we have resources in place to answer contacts from our members as quickly and..

Description The Manager, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Manager, Inbound Contacts works within specific guidelines and procedures; applies advanced technical knowledge..

Description The Grievances & Appeals Representative 4 manages client medical denials by conducting a comprehensive analytic review of clinical documentation to determine if an appeal is warranted. The Grievances &..

Job Information Humana Manager, Inside Sales (Work at Home) in Louisville Kentucky Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We..

Description Humana is continuing to grow nationwide! We have 28 new Bilingual Medicaid Inbound Contact Representative openings that will have the pleasure of taking inbound calls from our Florida Medicaid..

Description The Physician Finder Plus (PFP) is the most utilized tool for Humana members. As the Provider Directory team, they manage and input the criteria that is needed to make..

Please read before applying, You must meet the following criteria: * Must have 1 year minimum CALL CENTER experience? * Salary wage for Tier 1 agent is $17.00hr. * Must..

Description The Manager, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Manager, Inbound Contacts works within specific guidelines and procedures; applies advanced technical knowledge..

The Role: Customer Service (CS) Program Manager The CS Program Manager will be responsible for overall planning, tracking, updating and managing of all programs and projects related to the Customer..

Description The Call Quality Representative 3 monitors and evaluates the quality of inbound and/or outbound customer service calls. Documents quality issues and performance measures. Responsibilities The Call Quality Representative 3..

Job Information Humana Grievances and Appeals Representative 3 - KY, WI or PR in Louisville Kentucky Description Do you enjoy helping those in need? Do you love researching, analyzing medical..

Job Information Humana Nurse Advice Line Telephonic Nurse - RN Compact License States Only in Louisville Kentucky Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses..

Job Information Humana Call Center Operations Manager in Louisville Kentucky Description Seeking a strong operational leader with progressive call center experience for our Inbound Contact call center supporting growth in..

Description The Supervisor for Clinical Intake leads a team of Inbound Customer Service Representatives supporting the Medicaid segment. This group responds to provider calls and outreach and addresses needs which..

Description Work at iCare, a subsidiary of Humana, and answer your calling to help others by supporting the health, well-being, and healing of our members. iCare is seeking a Call..

Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and..

Description Humana is continuing to grow nationwide! We have several new Bilingual Inbound Contact Representatives openings that will have the pleasure of taking inbound calls from our Medicaid Members and..

Description iCare is seeking a Call Center and Claims Representative to meet the needs of members, potential enrollees and providers by providing a resource by phone to answer inquiries related..

Description The HR Call Center Representative 3 provides centralized human resource services spanning payroll, benefits and other transactions. The HR Call Center Representative 3 performs advanced administrative/operational/customer support duties that..

Description An Inbound Contacts Representative 2 represents Humana by addressing incoming telephone, digital, chat, text, or written inquiries from Humana Medicaid members. These front-line member advocates strive to provide the..