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The Wounded Warrior Project (WWP) Resource Center Business analyst is responsible for planning, reporting and analysis of all voice of the customer and operational data generated across all customer ..
nHourlyPosition Purpose: Use ACD phone system to assist with maximizing the effectiveness of scheduling, systems, performance metrics, data analysis, reporting and overall operational functions for all lines of business and all ..
The CyberSource Associate Technical Support analyst will be part of our World Class Customer Support Team and will be responsible for supporting the business and technical needs ..
The CyberSource Associate Technical Support Analyst will be part of our World Class Customer Support Team and will be responsible for supporting the business and technical needs ..
nWork Schedule: nSaturday, Tuesday, Wednesday,nThursday, Friday - 1:30pm – 10pm. nSunday, Monday, Tuesday,nWednesday, Thursday - 1:30pm – 10pm.n nTraining Schedule: n• Classroom training 12:00pm –n8:30pm PST Monday – Fridayn• OJT 12:00pm ..
nRESPONSIBILITIES:Kforce has a client that is looking for a Real Time Workforce Analyst in Oakbrook Terrace, Illinois (IL).Summary:This is a full-time position for a Real Time Workforce Analyst. There is no ..
nRTA (Real Time Analyst) nnnnPosition PurposennThe Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays. They ..
nOverviewnnnnnnnnnnThe OC Quality Assurance Analyst is responsible for supporting our team of managers in managing their staff with regards to call quality, process adherence, representative feedback, and reporting. Reporting to the ..
... implementation-and everything in-between. The Business Analyst is a key member of ... Essential Duties of the Reporting Analyst Role include (but of course ... implementation-and everything in-between. The Business..
nCall Center Support Analyst Job Summarynettain group is seeking ... a talented Call Center Support Analyst for an exciting opportunity for ... 1099 is UnavailablenCall Center Support Analyst Job Responsibilitiesnnn..
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Grainger is a global leading broad line supplier of facilities maintenance products serving businesses and institutions. Our 18,000 employees are driven to serve customers and the ..
OPERATIONS BUSINESS ANALYST ..
Qualifications & Responsibilities
This position in the Alliance Data Command Center encompasses both the real-time workforce management and systems support roles that are required to deliver and execute daily strategies ..
PT Help Desk Analyst Phoenix, Arizona, United States JOB SUMMARY: The Level II Analyst's primary responsibility is to perform technical troubleshooting for the end user. The Level II Analyst documents clear ..
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Servicing Operations Analyst, Consumer Loan Center
The Servicing Operations Analyst is responsible for providing exceptional customer service to our internal/external customers after the loan has been boarded and ..
n Gannett Co., Inc. in Phoenix, Arizona is seeking a Traffic Analyst for our Phoenix call center. The Traffic Analyst will be responsible for the daily monitoring and management of staffing ..
IT Infrastructure Analyst - Call Center Analyst Pittsburgh, PA Job Description Company : HM Health Solutions Inc. Job Description : Responsible for the physical delivery and ongoing support of products/services, applications, ..
nAre you looking for an opportunity that provides challenge and variety, with an organization that values their employees and whose mission demonstrates the importance of helping people? If so, we would ..
nnThe Workforce Analyst I is responsible for aligning business resources (our employee schedules) to ensure the Division achieves key performance standards while maintaining the highest level of service to our card ..
nPosition Summary The Workforce Analyst supports the Customer Service leadership team in providing insight and analysis of 3rd party agency call handling effectiveness. This is accomplished by identifying call handling trends ..
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General Dynamics IT is currently looking for an Operations Analyst to join our team in Coralville, IA. This position will split time serving as ..
Teladoc has an amazing opportunity for a Call Center Workforce Planning Analyst! In this fast-paced role, you will work closely with the Call Center leadership team ..
nCustomer Care Center Quality Assurance Analyst in East Hanover, NJ Our ... a Customer Care Center Assurance Analyst in East Hanover, NJ. If ... Customer Care Center Quality Assurance Analyst..
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We have an opportunity for a Sr Workforce System Analyst to work with our Workforce Effectiveness group to maintain and execute on the Workforce Vision of Enabling UnitedHealth ..
Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value ..