Analyst Jobs

The Role: Business Analyst, Customer Service Tools and Systems This role will be responsible for overall administration and configuration of the Zendesk ticketing system used by CS and other groups within ..

Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Confidential Public Trust/Other Required: Other Job Family: Customer Service Are you an excellent problem solver? Are you passionate about people? ..

Position Summary The IVR Developer is responsible for the design and implementation of sophisticated natural language voice applications, chatbots and various call center technology tools that are integrated with our backend ..

Job Information Humana Consumer Experience Lead-Remote in US in New York New York Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..