Call Center Analyst Jobs

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... security in a public-safety emergency center, government fusion center, or in an investigative or ... enforcement, corporate security, regulatory, fusion center, or other investigative agency or ... technologies, to..

... the right place. AS A CALL CENTER SALES AGENT YOU WILL: Provide ... place the customer at the center of everything we do. Our ... in sales, customer service,..

... www.multicarejobs.org Position Summary: The Centralized Call Center Associate III (CCCA-III) answers incoming ... Specialist, Workforce Specialist, Trainer, Workforce Analyst, and Supervisors. The CCA III ... OR Six (6) months..

... quality customer experience on every call. You’re an instrumental part in ... key metrics of the contact center (client ownership) Lead team of ... document control Alerts Workforce Planning..

The Contact Center Manager is responsible for developing ... and patient satisfaction. The Contact Center Manager will develop, measure and ... performance to positively affect the Call Center environment and..

Job Description SummarynThe Call Center Supervisor is responsible for providing ... hiring and promotion of contact center staff, through partnering with Human ... reportsu2019 quality performance and trending call types,..

... by MilitaryFriendly.com n nnResponsibilitiesnNCI: This Call Center Supervisor position is responsible for ... management of the Medical Records Call Center. n nHighlights of Responsibilities:n nSupervise ... team, Benefit Integrity..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

Job IntroductionnPLEASE NOTE: The candidate must live within a commutable distance to Tallahassee, Florida-hybrid role.n nThis role supports the Florida Healthy Kids program.nJob Description SummarynnJob SummarynnEssential Duties and Responsibilities:-Define, communicate, and ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... (542) Locum Tenens (43) On Call (0) PRN (0) Part Time ... Alert Loading... Please wait. Access Center Specialist I (Radiology) CASUAL Nemours ... NEW! NEW! Radiology Info System..

Job IntroductionnCommunication Center Agents supporting the Veterans Evaluation Services (administered by Maximus) make an impact everyday by screening all incoming VES calls, as well as directing courteous, educated information to both ..

Job Description SummarynPosition provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services ..

... hardware failures that impact the call center, working directly with IT partners ... and the Manager of the call center overseeing operations and developing key ... key performance indicators..

Overview Atlantic Health System, is seeking a Per Diem Medical Dispatcher I to work for Ambulance part of Atlantic Health System Various hours, including every other weekend. Responsibilities Effectively prioritizes channels ..

Location: For Those Who Work At Home - Various, Washington 98136 ABOUT THE JOB (JOB BRIEF): The Consumer Relationship Consultant reports to the Consumer Lead Strategy and Sales Manager and is ..

Job IntroductionnMaximus is currently hiring for an Operations Support Supervisor to support our C-YES Department (Children and Youth Evaluation Services). n nThe Operations Support Supervisor works closely with their assigned Family ..

... Consultant (WLC), also known as Analyst EAP WorkLife, is part of ... the system. Works in a call center environment and completes outbound phone ... a fast paced, team-oriented..

Details Department: Member Servies, Call Center Schedule: Full-Time, 8-hour day shift, ... Spanish Speaking Health Insurance Quality Analyst, you'll call quality to ensure customers are ... knowledge. Strong knowledge of..

The Contact Center Supervisor for Quality will be ... performance of a team of Call Quality Assurance Analyst in meeting/exceeding requirements through continuous ... timely completion of Member Services call..