Call Center Analyst Jobs in Massachusetts | CallCenterCrossing.com
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20

Call Center Analyst Jobs in Massachusetts






Job info
 
Company
Gentle Dental of New England
Location
Waltham, MA
Posted Date
Nov 21,2017
Info Source

Proven ability to handle a "call center" environment: work quickly and multi-task. * Good judgment to handle calls appropriately and deal with challenging patients and doctors. * High School or GED ..

 
Company
Tallman Eye Associates
Location
Lawrence, MA
Posted Date
Nov 21,2017
Info Source

Call Center Location: Lawrence, MA Position Summary Responsible for providing professional and courteous telephonic customer service with all clients by utilizing excellent, in-depth knowledge of the .....

 
Company
Charter Communications
Location
Worcester, MA
Posted Date
Nov 20,2017
Info Source

Charter's Worcester, MA call center is growing as a result and so are your career options! At Charter, it is all about the customer's experience. Charter employees are cooperative, trustworthy, and ..

 
Company
inSync Staffing
Location
Mansfield, MA
Posted Date
Nov 20,2017
Info Source

The CCR will also assist with master data of customers and contract pricing analysis for our key ... Respond accurately, promptly and effectively with daily call and email volume. Utilize company ..

 
Company
Tufts Health Plan
Location
Watertown, MA
Posted Date
Nov 17,2017
Info Source

Under the general direction of the Call Center Supervisor, the Member Services Representative is ... Investigates member complaints and performs front-line analysis and intervention when appropriate..

 
Company
Convention Data Services
Location
Buzzards Bay, MA
Posted Date
Nov 16,2017
Info Source

Enhance agent training program by applying a call /email/chat monitoring program to identify and ... analytics for the events industry since 1986. 250 worldwide events Over 100 business and .....

 
Company
Essential Innovations, Inc.
Location
Plainville, MA
Posted Date
Nov 11,2017
Info Source

... analyst, nursing, restaurant, controller, network, public relations, environmental, design, quality ... call center, bilingual, sports, cashier, music, event coordination, public relations, business .....

 
Company
EMM
Location
Uxbridge, MA
Posted Date
Nov 08,2017
Info Source

... analyzing customer needs. · Contributes to team effort by accomplishing related results as needed. · Work with Fortune 500 Clients from Energy, Telecom and Retail segments · Opportunities for .....

 
Company
HW Staffing Solutions
Location
Fall River, MA
Posted Date
Nov 07,2017
Info Source

Maintains Contact Center database by entering information. * Updates job knowledge by participating in educational opportunities. * Enhances organization reputation by accepting ownership for .....

 
Company
Access Information Management
Location
Peabody, MA
Posted Date
Nov 04,2017
Info Source

Call Center experience preferred * 2 or 4 year college degree preferred. * 4 years past work ... Must possess problem solving and analytical skills with the ability to evaluate issues ..

 
Company
MassMutual Financial Group
Location
Springfield, MA
Posted Date
Nov 02,2017
Info Source

The Licensed Call Center Specialist's primary goal is to provide high quality service to our career ... Innovative – demonstrates ability to analyze current processes and make suggestions for .....

 
Company
Primus Management Group, Inc.
Location
Wakefield, MA
Posted Date
Oct 30,2017
Info Source

****THIS IS NOT A CALL CENTER POSITION**** Are you customer focused, personable, resourceful and ... and analyze their product/service needs in order to make brand to consumer connections that .....

 
Company
Newpro Operating LLC
Location
Woburn, MA
Posted Date
Oct 21,2017
Info Source

Immediate opening for a seasoned, extremely driven, goal oriented self-starter to become one of our teammates in our high energy call center. Primarily outbound calls from targeted and segmented .....

 
Company
Convention Data Services
Location
Buzzards Bay, MA
Posted Date
Oct 05,2017
Info Source

Must be detail oriented and comfortable with high call volumes, with daily and weekly deadlines ... analytics for the events industry since 1986. 250 worldwide events Over 100 business and .....

 
Company
The Panther Group
Location
Boston, MA
Posted Date
Sep 25,2017
Info Source

Ability to analyze problems and develop solutions * Perform other duties as may be assigned by management Job Requirements * Background experience in customer services, human services, health care or .....

 
Company
Brady Corporation
Location
Billerica, MA
Posted Date
Sep 12,2017
Info Source

Provide prompt and efficient service in a busy Call Center environment. *Responsible for ... Ability to read, analyze and interpret general business information and technical procedures..

 
Company
Albano Systems Inc
Location
Springfield, MA
Posted Date
Aug 03,2017
Info Source

... call center environment.The Specialist guides, assists, coordinates and follows-up on client ... They analyze simple to moderately complex inquiries and determine appropriate technical area or .....

 
Company
American Red Cross
Location
Springfield, MA
Posted Date
Jul 12,2017
Info Source

The Emergency Call Center is responsible for providing 24-hour emergency communications and ... to capture, analyze, interpret and synthesize information from clients, staff, and management..

 
Company
IEM
Location
Newton, MA
Posted Date
Jun 21,2017
Info Source

Perform Operations Analyst duties for a high-level military operations center (OC) supporting ... Ability to respond to call-ins to augment staff or during emergencies. Must be able to report .....

 
Company
Manpower
Location
Framingham, MA
Posted Date
Feb 17,2017
Info Source

... Contact Center environment with a heightened sense of urgency in a fast-paced environment ... Identify fraud patterns and communicate observations to analyst(s). Documents and evaluates results .....

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