Call Center Analyst Jobs in Pennsylvania

... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... on software testing or business..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

Job Information Humana Supervisor, UM Administration-Remote in Pittsburgh Pennsylvania Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..

The Role: Sr Analyst, Customer Service Analytics: Position is ... Remote The role of Senior Analyst, Data Analytics requires an analytical ... individual to lead our Customer Service/Call Center/Contact Center..

... Prior experience working in a call center environmentDemonstrated skills and abilities to ... are all for it. We call this Smart Working! Our continuous ... Prior experience working in..

Job Information Humana Consumer Experience Lead-Remote in US in Philadelphia Pennsylvania Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..

Job Information Humana Consumer Experience Lead-Remote in US in Pittsburgh Pennsylvania Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..