THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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... medium, and enterprise businesses.Manager – Call Center AnalyticsThe Call Center Analytics Manager is responsible for ... their remit.Reporting to the Director, Call Center, the role acts as a .....
Job Description: Frontier Instructors perform a full range of facilitation and support functions related to training and quality assurance to ensure the Customer experience and business objectives are met. This position ..
The Contact Center Agent will answer incoming Contacts from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will ..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
... will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... presence daily. Review..
Job Information Humana Supervisor, UM Administration-Remote in Indianapolis Indiana Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..
... Advice Line is an inbound call center that provides Humana members with ... identify members for specific case management and or disease management or interventions Provide assistance to .....
The Contact Center Agent will answer incoming Contacts ... and respond to customer’s emails Management and resolve customer complaints Sell ... Recognize, document, and alert the management team of trends..
... contributes to administration of utilization management. The Supervisor, UM Administration works ... solve basic problems; collaborates with management and top professionals/specialists in selection ... day to day operation and..
Description The Workforce Management Professional 2 applies and integrates ... staffing, learning and development, talent management, diversity and human resource compliance). ... human resource compliance). The Workforce Management Professional 2..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..
... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... 5 or more..
... will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... more years' experience..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... to appropriate stakeholders Oversee defect..
Description The UM Compliance Letters Specialist/Coordinator 2 contributes to administration of utilization management in the Compliance department. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. ..
... activities that support the collection, management, and reporting of other insurance ... to Succeed Minimum 1 year Call Center customer service experience (proven ability ... Experience in Medicaid Previous..