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Job title

Customer Care Quality Analyst

Company
**********
Location
Jersey City, NJ
Posted Date
Mar 25, 2020
Info Source
Employer  - Full-Time  90  

... contacting the BMS Customer Care Center. This position will ensure appropriate ... Requirements Bachelor’s degree preferred Previous call center experience required Coaching and/or mentoring ... Utilize the quality monitoring..

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Job title

Director, User Acceptance Testing

Company
**********
Location
Jersey City, NJ
Posted Date
Jun 06, 2021
Info Source
Employer  - Full-Time  90  

... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... to appropriate stakeholders Oversee defect..

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Job title

Director, National Call Center

Company
Humana Inc.
Location
Jersey City, NJ
Posted Date
Aug 25, 2021
Info Source
Employer  - Full-Time  90  

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..

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