THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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Description Director, Marketing Call Center, Care Delivery OrganizationOur inside sales ... sales team in our Marketing Call Center often has the first interaction ... and implementation of the marketing call..
The Role: The Call Center Manager is a strong People ... the daily operations of our Call Center in the East End of ... person will assist in establishing call..
... Rue Gilt Groupe (RGG) contact center. The team is accountable to ... NPS, CSAT productivity and service. Monitor quality control daily through established ... daily through established systems and..
Description The Manager, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Manager, Inbound Contacts works within specific guidelines and procedures; applies advanced technical knowledge to ..
Description The Call Quality Representative 3 monitors and ... and performance measures. Responsibilities The Call Quality Representative 3 provides information ... more years of experience with call quality monitoring and/or..
... with our culture. Main Responsibilities: Monitor real-time contact volume queues for ... resolution. Work closely with Contact Center leadership to identify and resolve ... status updates as appropriate Track,..
Job Information Humana Manager, Inside Sales (Work at Home) in Louisville Kentucky Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are ..
... of the performance of our call center associates who deal with our ... potential members. The QA will monitor inbound call and email responses to assess ... in developing,..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
... will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... more years' experience..
Job Information Humana Consumer Experience Lead-Remote in US in Louisville Kentucky Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... to contribute to agent and center level data sets, forecasting data ... years of experience in a call center environment Experience with ticketing (Zendesk, ... in e-commerce or retail..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
Job Information Humana Call Center Operations Manager in Louisville Kentucky ... strong operational leader with progressive call center experience for our Inbound Contact ... experience for our Inbound Contact call..
... Rue Gilt Groupe (RGG) contact center in the East End of ... NPS, CSAT productivity and service. Monitor quality control daily through established ... daily through established systems and..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
Description The Supervisor for Clinical Intake leads a team of Inbound Customer Service Representatives supporting the Medicaid segment. This group responds to provider calls and outreach and addresses needs which may ..
Description The Grievances & Appeals Representative 4 manages client medical denials by conducting a comprehensive analytic review of clinical documentation to determine if an appeal is warranted. The Grievances & Appeals ..
