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Description The Supervisor, Care Management Support contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness ..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
Description The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine ..
... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 of ... goal of returning..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... years of customer service and/or..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
... Resolution Representative 2 manages claims operations that involve customer contact, investigation, ... the resolution to a pending call. Decisions are typically focus on ... Minimum of 1 year of..
... Documents contact observations to determine call center process changes for maximizing service ... new service project team Produces Call Management System (CMS) data to ... health (success or failure)..
... or more years of Auditing call experience 2 or more years ... 2 or more years of Call center experience Excellent Communication Comprehensive knowledge ... health service industry and/or..
... Resolution Specialist 2 manages claims operations that involve customer contact, investigation, ... the resolution to a pending call. Decisions are typically focus on ... Minimum of 1 year of..
... Advice Line is an inbound call center that provides Humana members with ... management Previous experience in a call center or comfortable working in a ... or comfortable working..
Description The Director, Consumer Service Operations is responsible for the daily ... area. The Director, Consumer Service Operations requires an in-depth understanding of ... Responsibilities The Director, Consumer Service Operations..
... The Associate Director, Consumer Service Operations is responsible for the daily ... The Associate Director, Consumer Service Operations requires a solid understanding of ... The Associate Director, Consumer Service..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... Marketpoint, AVP Partner..
Job Information Humana Manager, Inside Sales (Work at Home) in Atlanta Georgia Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are ..
Job Information Humana Supervisor, UM Administration-Remote in Atlanta Georgia Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..
