Call Center Solution Jobs in New York City

... Mobile App). The Customer Care Center is open Monday through Friday, ... and corporate standard operating procedures, call handling skills, and inspection readiness. ... outside the box for a..

... You should strongly consider our Call Center Representative opportunity. Responsibilities Take as ... simultaneous tasks; and meet monthly call and performance metrics Preferred Qualifications ... or Bachelor's Degree. Previous..

Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..

... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..

Job Information Humana Consumer Experience Lead-Remote in US in Livingston New Jersey Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

... to contribute to agent and center level data sets, forecasting data ... years of experience in a call center environment Experience with ticketing (Zendesk, ... in e-commerce or retail..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... voice applications, chatbots and various call center technology tools that are integrated ... in all aspects of IVR/CTI solution design and application development and ... and automation. Deliver IVR..

Job Information Humana Consumer Experience Lead-Remote in US in New York New York Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works ..

Job Information Humana Consumer Experience Lead-Remote in US in Jersey City New Jersey Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works ..

... average availability, talk time and call volume.Our clients have questions! Be ... of customer service experience or call center experience.Ability to prioritize work flow ... Office Suite.Experience working in..

... Check Report) i.e. create a solution for CST back office task ... years of experience in a call center environment Experience with ticketing (Zendesk, ... in e-commerce or retail..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

Job Information ADP Call Center Agent in Florham Park New Jersey ADP is hiring Associate Client Support Consultants _ _ Are you ready to join a company offering career advancement opportunities ..