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JOB DUTIES Provides initial response to all service requests for new & existing clients Listens to and converses with clients to understand needs, establishes rapport and gathers preliminary information surrounding client's ..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
AIG is currently hiring and has the ability to complete virtual interviews, onboarding and training. This position is work from home, at this time and will lead to working in the ..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Job Information Humana Consumer Experience Lead-Remote in US in Los Angeles California Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
Job Information Humana Consumer Experience Lead-Remote in US in Torrance California Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..