Call Center Support Jobs in California

JOB DUTIES Provides initial response to all service requests for new & existing clients Listens to and converses with clients to understand needs, establishes rapport and gathers preliminary information surrounding client's ..

... teams and consulting partners We support staying on top of the ... RESPONSIBILITIES Experience with heavy volume call center and rapid response time between ... organizational data Cross train..

... of 120 work at home call center sales associates. If so, we ... our team in operating virtual call centers of the future. Responsibilities ... virtually, a good understanding..

... advanced and highly specialized administrative/operational/customer support duties that require independent initiative ... and judgment. Responsibilities The Healthcare Call Center Lead role works as a ... volume Inbound and or..

... and provide excellent service and support. Currently these roles will be ... way to resolution on each call while providing a perfect call experience. These roles will be .....

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..

Customer Care Representatives The Customer Care Representative (CCR) is responsible for handling all incoming customer communication, including phone calls, e-mails, and written correspondence. Focus is placed on providing customers with world ..

Description The Supervisor, Care Management Support contributes to administration of care ... of care management. Provides non-clinical support to the assessment and evaluation ... members. The Supervisor, Care Management Support..

... daily activities of a production-based Call Center staff that specializes in screening ... Responsible for ensuring that the Call Center staff is meeting production targets ... team building activities..

... approach. Responsibilities The Supervisor, (Healthcare Call Center) Inbound Contacts addresses customer needs ... supervises a group of typically support and technical associates; coordinates and ... volume Inbound and or..

... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... provides timely feedback, provides resourcing..

... activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works ... Administration Coordinator 2 provides non-clinical support for the policies and procedures ... or more years of administrative,..

... We have several new Disenrollment Call Center Representatives openings that will have ... and provide excellent service and support. These remote roles are amazing ... expand and grow!! The..

... activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works ... applicants will have a clerical support background in a healthcare environment ... or a related field Clerical..

... activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works ... the resolution to a pending call. Decisions are typically focus on ... Minimum of 1 year of..

Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..